Aston Martin DB11 2021 Emergency Access and Start User Guide
Emergency Access and Start
Emergency Key
If the vehicle key fails to operate, or the vehicle battery is fully discharged, use the emergency key to lock or unlock the vehicle.
Do not store the emergency key in the vehicle. If the vehicle battery is fully discharged you will need the emergency key to gain access to the vehicle.
If the emergency key is lost, contact your Aston Martin Dealer.
The emergency door lock is always in the door handle for the left side door. Open the door handle and insert the emergency key in the door lock and turn clockwise. Only that door will be unlocked. If the security system was armed, the alarm will start. To stop the alarm insert the vehicle key (even if the vehicle key has lost all power) into the emergency ignition slot and move to position ‘II’ (ignition ON).
Caution:
If the vehicle has lost power, the door may require extra effort to open due to the window not dropping down. If this does happen, gently press against the top of the window whilst opening the door.
Caution:
If the vehicle battery is fully discharged, the emergency key will only lock or unlock the left side door. The right side door can be unlocked from inside the vehicle, but unless power is supplied to the vehicle, that door cannot be locked again. Even if the vehicle key has lost all power it will start the engine when used in the emergency ignition slot.
Emergency Deck Lid Release
The deck lid can be opened from inside the luggage compartment by pulling the luminous emergency release handle (A).
Emergency Engine Start
If the keyless start system fails to start the vehicle, the engine can be started with the emergency start system.
To start the engine:
- Lift the battery cover (A).
- Press the cap release button (B) and remove the key end cap
- Move the armrest back to at least position “1” (Refer to ’Powered Storage Box’, page 3.40)to expose the cup holders and the emergency ignition cover.
- Remove the emergency ignition cover (D).
- Insert the key into the emergency ignition slot and turn the key clockwise to start the vehicle.
If the keyless ignition system fails, contact your Aston Martin Dealer.
If the emergency ignition is used to start the vehicle, the START button is disabled.
To turn the engine off, turn the key counter-clockwise in the emergency ignition slot.
The powered armrest will not be able to fully close when the vehicle key is in the emergency ignition slot.
Anti-Theft Systems
Introduction
This vehicle is protected by an electronic security system which includes:
- Remote arm and disarm
- Perimeter sensing
- Remote door, deck lid, fuel flap lock and unlock
- Alarm siren with battery backup (Only in markets where audible sirens are permitted.)
- Random code encryption to prevent electronic scanning of the vehicle key identity code
- Engine Immobilizer
- Ultrasonic Interior movement sensors
- Tilt (tow-away) sensor
- When the security system is armed, any attempt to gain access by breaking a window or forcibly opening a door, the deck lid, or the bonnet will result in full alarm operation.
Alarm
When the alarm has started a siren will be heard for a 25 seconds cycle (ten cycles maximum) and the direction indicators flash1 for five minutes after which the security system returns to the armed state. The doors and deck lid will stay locked throughout. Stop the alarm at any time by pressing the vehicle key or opening a vehicle door with keyless entry active. There is approximately a ten-second delay before the alarm is stopped.
Engine Immobilizer
The engine immobilizer prevents your vehicle from being started without the correct key. The immobilizer system is activated when the ignition is set to off and the driver’s door is opened.
Caution:
Always take the key with you when you lock the vehicle. The engine can be started if a valid key has been left inside the vehicle.
Interior Motion Sensor
When the vehicle is locked and armed, the interior motion sensor will sense movement inside the vehicle. If movement is detected it will start the alarm. The interior motion sensor will activate 10 seconds after the vehicle is locked and all doors and the deck lid are closed, and the alarm will be set after a further 10 seconds of calibration. All doors must be closed before the interior motion sensor can be activated. The interior motion sensor can be set on or off in the vehicle settings menu (Refer to ’Vehicle Settings’, page 10.2).
Tow Away Protection
When the vehicle is locked and armed a tilt sensor will sense if the vehicle is tilted or lifted. For example, if the vehicle is being raised on a jack or being towed. If the vehicle tilt sensor detects a tilt, the alarm will start. Tow Away Protection will activate 60 seconds after the vehicle is locked and all doors are closed. All doors, including the deck lid, must be closed before tow-away protection can be activated. Tow away protection can be set to on or off in the vehicle settings menu (Refer to ’Vehicle Settings’, page 10.2).
Aston Martin Tracking
Option Not available in all markets.
The Aston Martin Tracking system uses Global Positioning Satellite (GPS) and Global System for Mobile communications (GSM) technology to provide pinpoint accuracy and unparalleled service levels. Please consult your Aston Martin Dealer for details and subscription rates.
The system provides the following features:
Automatic Driver Recognition
Alerts the Aston Martin Tracking Secure Operating Centre immediately if your vehicle is stolen, even if the thief has your keys.
Engine Start Inhibit
Activated by the Secure Operating Centre with Police authorization, to prevent the engine from being restarted.
Tamper Alert
Activated when the system battery is disconnected or discharged, or when the system wiring is cut.
Tow-Away Alert
Activated when motion is detected with the ignition switched off and the driver card is not present.
System Health Check
Regular automatic self-diagnostic check.
Transport Mode
Set by the Secure Operating Centre when the vehicle owner has confirmed the vehicle is being transported. This will prevent false alerts being generated.
Vehicle Servicing Mode
Set by the Secure Operating Centre when the vehicle has been given to the Aston Martin Dealer for maintenance.
Theft History
Minute-by-minute theft log helps Police secure convictions. Pinpoint GPS Tracking
Allows tracking operation center to be accurate to within 10 meters.
International GSM Coverage
The roaming SIM card gives coverage across more than 180 countries.
European Coverage
Local language Police liaison and stolen vehicle recovery across Europe. Countries covered by Aston Martin Tracking System:
Albania, Andorra, Austria, Belarus, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malaysia, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City.
Insurance Accreditation
Conforms to the highest European accreditations for stolen vehicle tracking systems Thatched, Inert (formerly Australia) and SCM and is approved by major insurers.
How the System Works
The Aston Martin Tracking system is supplied with two unique driver cards. An authorized driver must have a driver card in their possession when using the vehicle. Do not leave the driver’s card inside the vehicle or with the vehicle key. It should be kept in a safe place and always separately from your vehicle keys. The system arms when the vehicle ignition has been switched off for 70 seconds and the driver card is out of range (approximately 3 meters). The system will automatically disarm when the driver’s card is in range of the vehicle. If your vehicle is driven approximately 100 meters and the driver card has not been detected, a silent alert is transmitted to the Secure Operating Centre to inform the advisors of a potential unauthorized movement of your vehicle. The advisor will then contact you. If the engine has been started and the driver card is not in your possession, switch the ignition off and call the Secure Operating Centre for advice to avoid an alert being generated. The system will additionally send an alert if:
- Your vehicle is lifted or towed away without the vehicle key.
- Your vehicle battery is disconnected or discharged.
- The GPS antenna has been disconnected.
- A monthly health check message will also be sent to the Secure Operating Centre to confirm full system functionality.
If your Vehicle is Stolen
After an alert has been received, the Secure Operating Centre advisor will attempt to contact you using the telephone number(s) supplied at the time of registration. A minimum of two telephone numbers must be provided at the time of activation of the contract.
The Police will not be contacted until the advisors have spoken with you. This is to comply with Police procedures so that Police time is not wasted with false alarms. Once the theft has been confirmed with you, the advisors will ask you to contact the Police to report the theft and to call the advisor back immediately with a Police incident number. Receipt of an alert does not constitute a confirmed theft, as Police Forces require key holder verification of a theft. The Secure Operating Centre will then liaise with the relevant Police Force to recover your vehicle.
If your vehicle is outside the UK, the Secure Operating Centre works with the Police in their local language across Europe to recover your vehicle quickly. In order to prevent your vehicle being moved following a theft, the Secure Operating Centre (under Police instruction) may temporarily prevent the vehicle’s engine from restarting. Once the Police have secured the stolen vehicle, arrangements are made with you for the vehicle to be collected. The Police may require it to be taken to a secure compound for further investigation. You will be liable for any statutory Police recovery and storage charges, payable directly to the Police.
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Reference Links
View Full User Guide: Aston Martin DB11 2021 User Guide
Download Manuals: https://www.astonmartin.com/en/owners/owners-guides
