BMW 3 Series 2020-2023 Services from vehicle manufacturer User Manual
Services from the vehicle manufacturer
Where online services from the vehicle manufacturer are concerned, the corresponding functions are described in the appropriate place, for in‐stance the Owner’s Manual or manufacturer’s website. The relevant legal information pertaining to data protection may also be found on the manufacturer’s website. Personal data may be used to perform online services. Data is ex‐changed over a secure connection, for instance with the IT systems of the vehicle manufacturer intended for this purpose.
Any collection, processing, and use of personal data above and beyond that needed to provide the services must always be based on a legal permission, contractual arrangement or consent. It is also possible to activate or deactivate the data connection as a whole. That is, with the ex‐ception of functions and services required by law such as Assist systems.
Services from other providers
Event Data Recorder EDR
This vehicle is equipped with an event data recorder EDR. The main purpose of an EDR is to record, in certain crashes or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
- How various systems in your vehicle were operating.
- Whether or not the driver and passenger safety belts were fastened.
- How far, if at all, the driver was depressing the accelerator and/or brake pedal?
- How fast the vehicle was traveling.
This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
EDR data is recorded by your vehicle only if a nontrivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data, for instance, name, gender, age, and crash location, are recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the in‐formation if they have access to the vehicle or the EDR.
Vehicle identification number
Depending on the national-market version, the vehicle identification number is located in different positions in the vehicle. This chapter describes all possible positions for the series.
The engraved vehicle identification number can be found in the engine compartment, on the right-hand side of the vehicle.
The vehicle identification number can be found on the nameplate, on the right-hand side of the vehicle.
The vehicle identification number can be found on the nameplate, on the left-hand side of the vehicle.
The vehicle identification number can also be found behind the windshield.
It is also possible to display the vehicle identification number via iDrive.
Displaying the vehicle identification number and software part number, refer to page 74.
Reporting safety defects
For US customers
The following only applies to vehicles owned and operated in the US.
If you believe that your vehicle has a defect that could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration NHTSA, in addition to notifying BMW of North America, LLC, P.O. Box 1227, Westwood, New Jersey 07675-1227, Telephone 1-800-831-1117.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer, or BMW of North America, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
For Canadian customers
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may call the toll-free hotline 1-800-333-0510. You can also obtain other information about motor vehicle safety from http://www.tc.gc.ca/roadsafety.
View Full User Guide: BMW 3 Series 2020-2023 User Manual
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