Auto User Guide

2023 BMW X5 PLUG-IN HYBRID BMW Remote Software Instructions

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BMW X5 PLUG-IN HYBRID 2023 Vehicle features and options

The 2023 BMW X5 Plug-in Hybrid is a great example of a sophisticated car. With the addition of the BMW Remote Software Upgrade feature, it goes even further than its physical engineering. This state-of-the-art system is a great example of how the automotive and digital worlds are coming together. It allows the car to get the latest software updates afar, making sure that the car stays on the cutting edge of technology. No longer do you have to go to the dealership to get software changes. Instead, all you have to do is tap a few buttons on the infotainment screen, and the X5 will download and install everything from small bug fixes to major system overhauls. BMW’s commitment to data security and the convenience of both Wi-Fi and cellular download options make this remote upgrade feature a good example of the brand’s vision for a future where cars change along with digital changes, making sure that drivers always get the best of what BMW has to offer.

2023 BMW X5 Specs, Price, Features, Mileage (Brochure)

BMW Remote Software Upgrade

Principle
Remote Software Upgrade can be used to update the entire software of the vehicle. This makes new functions, functional enhancements or quality improvements available.

General information
BMW recommends performing the Remote Software Upgrade as soon as it becomes available.

Safety information 

Warning
Unattended children or animals in the vehicle can cause the vehicle to move and endanger themselves and traffic, for instance due to the following actions:

  • Pressing the Start/Stop button.
  • Releasing the parking brake.
  • Opening and closing the doors or windows.
  • Engaging selector lever position N.
  • Using vehicle equipment.
    There is a risk of accidents or injuries. Do not leave children or animals unattended in the vehicle. Take the vehicle key with you when exiting and lock the vehicle.

Functional requirement 

  • Active ConnectedDrive contract.
  • The integrated SIM card in the vehicle has been activated.
  • Cellular network reception.
  • Consent to transmit the corresponding data was given in the Data Protection menu. Additional information:
    For data protection

Search for an upgrade

Functional requirement

Standby must be turned on to search for a software upgrade.

Automatic search
The vehicle regularly searches for updates in the background.

Manual Search 

  1. CAR”
  2. Settings”
  3. General settings”
  4. Remote Software Upgrade”
  5. Search for upgrades”
  6. Follow the instructions on the Control Display.

The download of an upgrade

Automatic download
The available data for Remote Software Up-grade is automatically loaded into the vehicle. No download consent is required.

Via BMW app
If an upgrade is available, information about the new software version is displayed in the BMW app.
The data for the upgrade can then be downloaded to a mobile device, for instance via an existing WLAN connection.
The data can then be transmitted from the mobile device to the vehicle.
This transmission method accelerates the download of the data, for instance in areas with limited mobile network availability.

  1. Download the upgrade in the BMW app to the smartphone.
  2. Follow the instructions in the BMW app.
  3. Establish a connection to the vehicle.
    • iOS: connect Bluetooth audio and WLAN.
    • Android: connect WLAN.
      The data transfer of the upgrade from the mobile device to the vehicle occurs in the background only while driving.
  4. Follow the instructions on the Control Dis- play.

Additional information:
Connecting mobile devices to the vehicle

Information about the version

General information
The information about the version contains a description of the updates included in the Remote Software Upgrade. During the download and after the installation has been successfully completed, the information about the version can be displayed on the Control Display.
This information is also available in the ConnectedDrive customer portal.

Displaying information
Display in the vehicle:

  1. CAR”
  2. Settings”
  3. General settings”
  4. Remote Software Upgrade”
  5. Info about version”
    Display in the ConnectedDrive customer portal

Installing the upgrade

General information 

  • The installation of the upgrade may result in the deletion of software changes, e.g., increases in performance that have been made by parties other than the manufacturer of the vehicle.
  • Modifications to the electrical system of the vehicle, for instance, to control units, that have not been made by the vehicle manufacturer can lead to an interruption of the installation.
  •  The installation may take approx. 20 minutes.
  • The installation cannot be terminated.
  • The vehicle cannot be used during the installation.
  • The vehicle can be exited during the installation location.
  • The installation does not occur until consent was given.
  • Charging the vehicle is interrupted due to the installation.
  • Following the successful installation, charging the vehicle may not continue automatically.

Prerequisites for the installation

  • The battery is sufficiently charged.
  • The outside temperature is above 14 ℉/-10 ℃.
  • The vehicle is parked in a horizontal position.
  • The hazard warning system is turned off.
  • The selector lever position P is engaged.
  • The engine is turned off and sufficiently cooled down.

If applicable, follow the notes for further prerequisites on the controlled display.
If the prerequisites are not met, such as a sufficient vehicle battery charge state, the upgrade will not be offered for installation.
Pay attention to an offer for installation, e.g., after long trips.

Preparing the vehicle

  • Park the vehicle safely away from the public road.
  • Cellular network reception must be ensured so that a fault message can be sent, for instance, if the installation is terminated.
  • Close the windows.
  • Close the glass sunroof.
  • Close the trunk.
  • Remove energy-consuming devices, such as a mobile phones.
  • Disconnect any trailer or load carrier.
  • The vehicle key must be located in the vehicle for the consent for installation.
  • Switch off the exterior lighting.
  • Remove the devices connected to the diag-nostic socket.

Starting installation
The upgrade can be installed when all prerequisites have been met.

  1. CAR”
  2. Settings”
  3. General settings”
  4. Remote Software Upgrade”
  5. Start upgrade now”
    Follow the instructions on the Control Display.

Functional limitations
During the upgrade, the majority of functions is temporarily unavailable, for instance:

  • Hazard warning system.
  • Central locking system and, if necessary, Comfort Access.
  •  Parking lights.
  • Horn.
  • Alarm system.
  • Emergency call.
  • Power windows.
  • Operation of the tailgate.
  • Glass sunroof.
  • Checking the fuel filler flap lock.

The driver’s door can be locked and unlocked from the outside using the integrated key.

After successful upgrade
The vehicle can be used again immediately.
Booked services such as. Advanced Real-Time Traffic Information or Remote Services are au-tomatically reactivated during the next trip.
After an extended stationary period, charge the vehicle battery with an extended drive.

Malfunction
In the event of a malfunction, follow the instructions on the controlled display or in the BMW app.
If the malfunction cannot be remedied, contact an authorized service center or another qualified service center or a repair shop.

2023 BMW X5 Specs, Price, Features, Mileage (Brochure)

Validity of the Owner’s Manual

Production of the vehicle
At the time of production at the plant, the printed Owner’s Manual is te most current resource.h

After a software update in the vehicle
After a vehicle software update, such as via Remote Software Upgrade, the Integrated Owner’s Manual for the vehicle will contain the latest information.

General settings

Vehicle features and options 

This chapter describes all standard, country-specific and optional features offered with the series. It also describes components and functions not necessarily available in your vehicle, e.g., due to the selected options or country versions. This also applies to safety-related functions and systems. The applicable laws and regulations must be observed when using these functions and systems.

Time

Setting the time zone 

  1. CAR”
  2. Settings”
  3. General settings”
  4. Date and time”
  5. Time zone:”
  6. Select the desired setting.

Setting the time

  1. CAR”
  2. Settings”
  3. General settings”
  4. Date and time”
  5. Time:”
  6. Turn the Controller until the desired hours are displayed.
  7. Press the Controller.
  8. Turn the Controller until the desired mi-nutes are displayed.
  9. OK”

Setting the time format 

  1. CAR”
  2. Settings”
  3. General settings”
  4. Date and time”
  5. Time format:”
  6. Select the desired setting.

Automatic time setting

Depending on your vehicle’s optional features, the time, date and, if needed, the time zone are updated automatically.

  1. “CAR”
  2. “Settings”
  3. “General settings”
  4. “Date and time”
  5. “Automatic time setting”

Date

Setting the date 

  1. “CAR”
  2. “Settings”
  3.  “General settings”
  4.  “Date and time”
  5. . “Date:”
  6.  Turn the Controller until the desired day is displayed.
  7.  Press the Controller.
  8.  Make the settings for the month and year.
  9.  “OK”

Setting the date format

  1. “CAR”
  2. “Settings”
  3. “General settings”
  4. “Date and time”
  5. “Date format:”
  6. Select the desired setting.

Language

Setting the system language

  1. “CAR”
  2. “Settings”
  3. “General settings”
  4. “Language”
  5. Select the desired setting.

Setting the units of measurement

Depending on the national-market version, you can set the units of measurement for some values, for instance, consumption, distances, and temperature.

  1. “CAR”
  2. “Settings”
  3. “General settings”
  4. “Units”
  5. Select the desired setting.

2023 BMW X5 Specs, Price, Features, Mileage (Brochure)

Driver Attention Camera

Principle
A camera that monitors driver activity is located in the instrument cluster. The camera evaluates the head position and eye-opening and uses the data to analyze the attention of the driver. This system supports various vehicle assistance systems, e.g.:

  • Fatigue alert.
  • Steering Assistant with Assisted Driving Plus.

Activating/deactivating

  1. CAR”
  2. Settings”
  3. General settings”
  4. Driver Attention Camera”
  5. Select the desired setting.

System limits
The Driver Attention Camera may not be fully functional in the following situations:

  • When the Driver Attention Camera is covered by the steering wheel rim.
  • When the driver is wearing infrared impermeable sunglasses.

Trip data settings

Principle
The intervals in which the trip data will be reset can be configured.

Resetting trip data 

  1. “CAR”
  2. “Settings”
  3. “General settings”
  4. “Reset trip data”
  5. Select the desired setting.

Speed warning

Principle
The speed warning can be used to set a speed limit. A warning will be issued when this speed limit is exceeded.

General information
The warning is repeated if the vehicle speed exceeds the set speed limit again after drop-ping below it by 3 mph/5 km/h.

Adjusting 

  1. CAR”
  2. Settings”
  3. General settings”
  4. Speed warning”
  5. Warning at:”
  6. Turn the Controller until the desired speed is displayed.
  7. Press the Controller.

Activate/deactivate

  1. CAR”
  2. Settings”
  3. General settings”
  4. Speed warning”
  5. Speed warning”

Applying current speed as the speed warning

  1. CAR”
  2. Settings”
  3. General settings”
  4. Speed warning”
  5. Select current speed”

Activating/deactivating pop-ups 

For some functions, pop-ups are displayed automatically on the Control Display. Some of these pop-ups can be activated or deactivated.

  1. CAR”
  2. Settings”
  3. General settings”
  4. Pop-ups”
  5. Select the desired setting.

Control Display

Brightness

  1. CAR”
  2. Settings”
  3. Displays”
  4. Control display”
  5. Brightness at night”
  6. Press the Controller.
  7. Turn the Controller until the desired brightness is set.
  8. Press the Controller.

Depending on the light conditions, the brightness control may not be clearly visible.

Reset vehicle data

All individual settings can be reset to the factory settings when the drive-ready state is switched off.

  1. CAR”
  2. Settings”
  3. General settings”
  4. Reset vehicle data”
  5. Reset vehicle data”

When the saved settings in a driver profile are synchronized with the ConnectedDrive account, these settings will remain in the ConnectedDrive account.

Notifications

Principle
The menu centrally displays all notifications arriving in the vehicle in form of a list.

General information
The following notifications can be displayed:

  • Traffic messages.
  • Check Control messages.
  • Messages on service notifications.
  • Communication messages, for example, e-mails, SMS text messages or reminders.
  • Messages, for instance from the BMW app.
  • Messages from the manufacturer of the vehicle, for instance, technical information or important customer information.

The number of notifications is additionally displayed in the status field.

Go to notifications

  1. Tip the Controller up.
  2. Notifications”
  3. Select desired notification.

Delete notifications
Notifications can be deleted from the list.
Sustained Check Control messages or messages from the vehicle manufacturer with important customer information are displayed as long as they are relevant.

  1. Tip the Controller up.
  2. Notifications”
  3. Select desired notifications.
  4. BMW-X5-PLUG-IN-HYBRID-2023-BMW Remote Software Upgrade-1 (4)Press the button.
  5. Select the desired setting.

Settings
It is possible to set which notifications are permitted and which notifications will be displayed at the start of the trip or upon completion of the trip.

  1. Tip the Controller up.
  2. Notifications”
  3. Tilt the Controller to the right.
  4. Settings”
  5. Select the desired setting.

Display, notifications

General information
The BMW Intelligent Personal Assistants allows the configuration of the range of messages that will be displayed. Depending on the situation, the desired condition can be activated.

Condition Description

  • “Do not disturb”
    Incoming calls and non-critical notifications are not displayed.
    BMW-X5-PLUG-IN-HYBRID-2023-BMW Remote Software Upgrade-1 (5)The icon is shown in the status information with the number of messages.
  • “Passenger  on board”
    Private contents, such as messages, will not be displayed directly.
    BMW-X5-PLUG-IN-HYBRID-2023-BMW Remote Software Upgrade-1 (3)The icon is shown in the status information with the number of messages.

Activate/deactivate

  1. Tip the Controller up.
  2. Notifications”
  3. Tilt the Controller to the right.
  4. Notification display”
  5. Select the desired setting.

FAQ

What is the BMW Remote Software Upgrade?

The BMW Remote Software Upgrade is a feature that allows your vehicle to receive the latest software updates remotely without needing a visit to the dealership.

How often are software updates released?

The frequency can vary, but BMW typically releases updates several times a year to improve system functionalities and introduce new features.

Is there a cost associated with these upgrades?

Basic updates to improve system functionality are usually free, but some new features or services may come at an additional cost.

How do I know if there’s an update available?

The vehicle’s infotainment system will usually notify you of available updates. Additionally, the BMW ConnectedDrive app might send notifications to your mobile device.

How long does a software update take?

The duration can vary depending on the update size, but most updates are completed within 20 minutes to an hour.

Can I use the vehicle during the update?

It’s recommended to keep the vehicle stationary during the update process. Some functions might be temporarily unavailable while updating.

Do I need an active BMW ConnectedDrive subscription for the updates?

Yes, an active ConnectedDrive subscription is typically required to receive remote software updates.

Can I revert to a previous software version if I don’t like the update?

Reverting isn’t typically a standard feature. If you encounter issues, it’s best to contact a BMW service center.

Is my vehicle’s data safe during the update?

Yes, BMW employs rigorous data protection measures to ensure your vehicle’s data remains secure during the upgrade process.

What types of improvements can I expect from these updates?

Updates can range from bug fixes, enhancements to the user interface, performance improvements, new digital services, and occasionally, updates to driving features.

How do I initiate the update once I’m notified of its availability?

Through the infotainment system, you can follow on-screen prompts to download and install the update.

Do I need a Wi-Fi connection for the updates?

A stable Wi-Fi connection is recommended for faster download speeds, though updates can also be downloaded using the vehicle’s built-in cellular connection.

Can I schedule updates for a specific time?

Some updates allow you to schedule them for a later time, so you can choose a convenient moment, like overnight.

What should I do if the update fails or is interrupted?

If an update fails or is interrupted, the system will typically prompt you to restart the process. If issues persist, contact a BMW service center.

Will the updates change my personalized settings?

Most updates are designed to retain your personalized settings, but it’s always a good idea to check after an update and adjust if necessary.

Useful Link

BMW X5 PLUG-IN HYBRID 2023 User Guide

https://www.bmwusa.com/owners-manuals.html

2023 BMW X5 Specs, Price, Features, Mileage (Brochure)

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