Cadillac CT5 2023 Reporting Safety Defects User Guide
Reporting Safety Defects
Reporting Safety Defects to the United States Government
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to https://www.safercar.gov; or write to:
Administrator, NHTSA 1200 New Jersey Avenue, S.E. Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from https://www.safercar.gov.
Reporting Safety Defects to the Canadian Government
If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately,
and notify General Motors of Canada Company. Call Transport Canada at 1-800-333-0510; go to www.tc.gc.ca/recalls (English) www.tc.gc.ca/rappels (French) or write to: Transport Canada Motor Vehicle Safety Directorate Defect Investigations and Recalls Division 80 Noel Street Gatineau, QC J8Z 0A1
Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify
General Motors. In the U.S., call 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 33169 Detroit, MI 48232-5169 In Canada, call 1-888-446-2000, or write:
Canadian Cadillac Customer Care Centre General Motors of Canada Company 500 Wentworth Street W Oshawa, ON L1J 0C5 In Mexico, call 800-466-0805 or 800-212-234-5522.
In other Central America and Caribbean Countries, call 52-555-901-2369.
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Reference Links
View Full User Guide: Cadillac CT5 2023 User Guide
Download Manuals: https://www.cadillac.com/support/vehicle/manuals-guides