Jayco Embark 2023 COVERAGE TIME User Manual
The duration of this limited warranty is 2 years after the first retail owner takes delivery of the Motor home from an authorized dealer OR 24,000 miles of use, whichever occurs first. If the dealer places the Motor home in service before the retail sale, the coverage period is 2 years after the dealer first placed the Motor home in service OR 24,000 miles of use, whichever occurs first.
ANY ACTION FOR BREACH OF THIS LIMITED WARRANTY OR FOR ANY IMPLIED WARRANTY MUST BE COMMENCED NO MORE THAN 26 MONTHS AFTER THE BREACH.
The term of this limited warranty is 3 years for substantial defects to any “Structure Components”. Structure Components means materials and/or workmanship directly attributable to Jayco relating to the lamination of the fiberglass sidewall assembly, the lamination of the rear wall assembly, the lamination of the fiberglass front wall (wrap) assembly, sidewall/end wall/front and rear wall frame assembly (wood and aluminum), roof frame assembly (wood and aluminum), and floor frame assembly (wood and aluminum). Structure Components specifically exclude front and rear fiberglass caps and any other cosmetic fiberglass attachments, sidewall metal (unless the root cause is the wall structure); exterior roof material (EPDM rubber, TPO, etc.); floor covering (carpet, linoleum, hardwood tile, etc.); all side-wall, end wall, front and rear wall, roof and floor attachments, and delamination caused by water intrusion from lack of required exterior seal maintenance or other maintenance. Structure Components further excludes all items identified under “What is Not Covered” below.
Jayco reserves the right to have new or remanufactured parts of similar quality used to complete any work and to make parts and design changes from time to time without notice to anyone. Jayco reserves the right to make changes in the design or material of its products without incurring any obligation to incorporate such changes in any product previously manufactured. Jayco makes no warranty as to the future performance of the Motor home, and this limited warranty is not intended to extend to the future performance of the Motor home, or any of its materials, components, or parts. In addition, the Motor homeowner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does not modify any obligation placed on the Motor homeowner to contact Jayco directly when attempting to pursue remedies under state or federal law. If the Motor home is not of the current or prior model year when the first retail owner takes delivery, the limited warranty, including but not limited to the limited warranty for substantial defects to Structure Components, ends 90 days after the first retail owner takes delivery of the Motor home OR after the odometer reaches 5,000 miles, whichever occurs first.
ANY ACTION FOR BREACH OF THIS REDUCED LIMITED WARRANTY OR FOR ANY IMPLIED WARRANTY MUST BE COMMENCED NO MORE THAN 15 MONTHS AFTER THE BREACH.
Unless prohibited by state or provincial law, repairs do not extend the time when you must commence an action for breach of warranty and shall not extend the warranty coverage period. This reduction in time may not apply to you because some states and provinces do not allow the reduction of the time to commence an action for breach of warranty. Any performance of repairs after the warranty coverage ends and any performance of repairs to those portions of your Motor home excluded from coverage are “goodwill” repairs, whether or not Jayco was aware of any such coverage lapse or warranty exclusion at the time of repairs. Such “goodwill” repairs do not alter the express terms of this limited warranty or extend the warranty coverage periods or the limitation period in this paragraph. Jayco is not required to notify you if authorized repairs are considered “goodwill” by Jayco. You should expect the need for warranty repairs. Jayco may use new and/or remanufactured parts and/or components to complete a repair. It is likely that warranty repairs were performed at the factory during assembly OR at the selling dealership after delivery of the Motor home to your selling dealer. If you discover a defect or damage to the Motor home when you take delivery of your Motor home, you MUST notify your dealer OR Jayco within 10 days of the date of purchase to have the defect or damage repaired at no cost to you. Minor adjustments will be performed, free of charge, by the dealer within 90 days of your purchase; thereafter, such adjustments are your exclusive responsibility as normal maintenance.
Jayco’s obligation is to repair any covered defect discovered within the warranty coverage period provided:
- You notify Jayco or an authorized dealer within 10 days of your discovery of a defect; AND
- You deliver the Motor home to Jayco OR an authorized dealership at your cost and expense.
If the primary repair remedy fails to successfully cure any defect after a reasonable number of repair attempts, your sole and exclusive remedy shall be to have Jayco pay an independent service shop of your choice to perform repairs to the defect OR have Jayco pay diminished value damages if the defect is incurable. You must exhaust both the repair remedy and the backup remedy AND these remedies must fail to fulfill their essential purpose before you can seek any other remedies.
THIS LIMITED WARRANTY IS NOT A WARRANTY THAT PROMISES OR EXTENDS TO FUTURE PERFORMANCE BECAUSE IT DOES NOT MAKE A REPRESENTATION OF HOW YOUR MOTOR HOME WILL PERFORM IN THE FUTURE BUT REPRESENTS ONLY WHAT THE REMEDY WILL BE IF A DEFECT EXISTS.
HOW TO GET SERVICE
To obtain warranty service the owner must:
- Notify Jayco or an authorized Jayco dealer, within the applicable warranty coverage period designated above, that you are making a warranty claim;
- Provide the notification mentioned in (1), above, within ten (10) days of the discovery of a defect in material or workmanship; and,
- Promptly schedule an appointment with and take the Motor home to Jayco or an independent, authorized dealer.
If you need assistance, you may contact JAYCO, INC. at 903 South Main Street, P. O. Box 460, Middlebury, Indiana 46540, Attn: Customer Service, (800) 283-8267.
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