Jayco Embark 2023 Obtaining Service At Our Customer User Manual

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Jayco Embark 2023 Obtaining Service At Our Customer User Manual

Obtaining Service At Our Customer

Should your recreation vehicle be in need of service, and your dealer recommends that the repairs be made at our Customer Service facility, your recreation vehicle may be returned to us with the following guidelines:

  • You or your dealer must make a confirmed appointment 60 days prior to dropping off the recreation vehicle at our Customer Service facility.
  • The holding tanks must be emptied and rinsed. We have a dumping station avail-able for customer use.
  • The propane system (if so equipped) and all electrical systems must be shut down and turned off. We are not responsible for discharged batteries or propane tanks.
  • During the appropriate season, please ensure the RV has been winterized.
  • Unless prior approval has been obtained from our Customer Service facility, all personal items must be removed from the area where you are requesting service repair and the refrigerator emptied. We are not responsible for loss of food items.
  • All transportation costs are the responsibility of the owner. You may need to arrange for alternative accommodations for some types of repairs. Please be pre-pared accordingly.

Our Customer Service facility occasionally utilizes local independent repair facilities. Your vehicle may be referred to or repaired by one of these local repair facilities.

Obtaining Service For Separately Warranted Items

Your selling dealer is responsible for servicing your recreation vehicle before delivery, and has an interest in your continued satisfaction. We recommend your dealer perform all inspection, warranty, and maintenance services. Some dealers may be authorized service centers for those OEMs whose products are warranted separately and excluded from the Limited Warranty.

Parts and Accessories

Contact your authorized dealer for assistance in obtaining replacement parts or accessories. We do not sell directly to retail or non-authorized dealers. If the original part is no longer available, we will make every effort to provide an appropriate substitute.

Aftermarket Accessories

Warning
Do not add any type of rack or frame to any motor home chassis or chassis part. The alteration to the length and/or weight distribution may result in unstable handling, be a safety hazard, or could damage the motor home components.

Installation of aftermarket accessory(s) may affect the Limited Warranty applicable to your recreation vehicle, damage your RV, and/or cause a failure. Your RV manufacturer accepts no responsibility for the results of work performed by unauthorized technicians. If you wish to make changes, consult an authorized dealer or your RV manufacturer before contacting other resources. They may be able to refer you to a specialist for assistance.

2023 Jayco Motorized Limited Warranty

THIS LIMITED WARRANTY COVERS:

  • The Motor home when it is used only for its intended purpose of recreational travel and camping;
  • Only the first retail purchaser;
  • Only those portions of the Motor home not excluded under the section “What is Not Covered”;
  • The Motor home only when sold by an authorized dealership; and,
  • Only defects in workmanship performed and/or materials used to assemble those portions of the Motor home are not excluded under the section “What is Not Covered”.
  • This Limited Warranty is not transferable.

When you request and accept the performance of warranty repairs under the terms of this Limited Warranty, you are accepting all terms of this Limited Warranty, including by way of example, warranty limitations, and disclaimers, the forum selection clause, and the clause reducing the time period when a suit must be filed for breach.

LIMITATION AND DISCLAIMER OF IMPLIED WARRANTIES:

THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO:

  • THE DURATION OF THIS LIMITED WARRANTY;
  • THE SCOPE OF COVERAGE THIS LIMITED WARRANTY PROVIDES;
  • DEFECTS EXISTING AT THE TIME OF SALE THAT MANIFESTED THEMSELVES AND SURFACED DURING THE IMPLIED WARRANTY COVERAGE PERIOD; AND
  • DEFECTS DISCOVERED AND REPORTED WITHIN THE DURATION OF THE IMPLIED WARRANTY. THERE ARE NO EXPRESS WARRANTIES OR ANY IMPLIED WARRANTIES ON THOSE PORTIONS OF THE MOTOR HOME EXCLUDED FROM COVERAGE.

NOTWITHSTANDING THE ABOVE PROVISIONS, JAYCO EXPRESSLY DIS-CLAIMS AND EXCLUDES ANY AND ALL IMPLIED WARRANTIES AND CONDITIONS, STATUTORY OR OTHERWISE, WHEN THE MOTOR HOME IS USED FOR COMMERICAL, RENTAL, OR BUSINESS USE OR WHEN THE MOTOR HOME IS TITLED OR REGISTERED IN A BUSINESS NAME OR WHEN THE JAYCO IS SOLD IN CANADA.

There is no warranty of any nature made by Jayco beyond that contained in this Limited Warranty. No person has the authority to enlarge, amend or modify this Limited Warranty. The dealer is NOT Jayco’s agent. Jayco is not responsible for any undertaking, representation, or warranty made by any dealer or others beyond those expressly set forth within this Limited Warranty. Some states and provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

DISCLAIMER OF CONSEQUENTIAL AND INCIDENTAL DAMAGES:
THE FIRST RETAIL BUYER AND ANY SUBSEQUENT OWNER, ALONG WITH ANY PERSON WHO IS AN INTENDED OR UNINTENDED USER OR BENEFICIARY OF THE MOTOR HOME, ARE NOT ENTITLED TO RECOVER ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES CAUSED BY A DEFECT IN THE MOTOR HOME. BY WAY OF EXAMPLE, CONSEQUENTIAL DAMAGES INCLUDE FUEL AND TRANSPORTATION EXPENSES TO DELIVER THE MO-TOR HOME TO A SERVICING DEALER, HOTEL ROOMS, LOST WAGES, AND MOISTURE DAMAGE SUCH AS MOLD AND MILDEW AS WELL AS RUST AND CORROSION. THE EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES ARE NOT DEPENDENT UPON WARRANTY REMEDIES SUCCESSFULLY CURING ANY DEFECT; THE EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES SHALL SURVIVE ANY FAILURE OF THE LIMITED WARRANTY REMEDIES FULFILLING THEIR PURPOSE.
Some states do not allow the exclusion or limitation of consequential or incidental damages, so the above exclusions may not apply to you.

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Reference Links

View Full User Guide: Jayco Embark 2023 User Manual

Download Manuals: https://www.jayco.com/manuals

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