GMC 2022 “Customer Assistance for Text Telephone (TTY) Users and GMC Protection” Information
Customer Assistance Offices
Cadillac encourages customers to call the toll-free telephone number for assistance.
However, if you wish to write or e-mail Cadillac, refer to the address below.
Cadillac Customer Assistance Center
P.O. Box 33169
Detroit, MI 48232-5169
1-800-833-2622 (For Text Telephone devices
From Puerto Rico:
From U.S. Virgin Islands:
Customer Care Centre, CA1-163-005
General Motors of Canada Company
500 Wentworth Street W
Oshawa, Ontario L1J 0C5
1-800-263-3830 (For Text Telephone devices
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf or hard of hearing and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center and Roadside Assistance Center.
The TTY for the Cadillac Customer Assistance Center is:
1-800-462-8583 in in the United States
1-800-263-3830 in Canada
The TTY for the Cadillac Roadside Assistance
1-888-889-2438 in the U.S
Roadside Assistance Program
Cadillac is proud to offer the response, security, and convenience of Cadillac’s 24-Hour Roadside Service Program. Roadside Assistance is provided for the duration of the Limited Powertrain Warranty Coverage.
Consult your dealer or refer to the Owner’s Manual for details. The Cadillac Roadside Assistance Center can be reached by calling 888-881-3302.
Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. General Motors Corporation and General Motors of Canada Company reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification.
Courtesy Transportation Program
If your vehicle requires warranty repairs during the course of your vehicle’s Bumper-to-Bumper Warranty, Limited Powertrain, or Electric specific warranties, alternate transportation and/or reimbursement of certain transportation
expenses may be available under the Courtesy Transportation Program. Several transportation options are available. Consult your dealer or refer to the Owner’s Manual for details.
Courtesy Transportation is not part of or included in the coverage provided by the New Vehicle Limited Warranty. General Motors and General Motors of Canada Company reserve the right to make any changes or discontinue the Courtesy Transportation program at any time without notification.
Protection Engineered to Match
Your GMC was built to exacting standards, and you can keep it that way with GMC Protection products. They provide peace of mind for your Professional Grade vehicle in the form of coverage and benefits in addition to your new-vehicle warranty. From GMC Protection Plans to GMC Pre-Paid Maintenance Plans, it’s the only coverage with the same name as your GMC.
See your dealer for details on how you can protect your new GMC and have the peace of mind that comes with knowing you’ll have coverage with the same name as the brand you trust.
Check with your Dealer for availability.
Information provided is for illustration/ summary purposes only; see Terms and Conditions/GAP Addendum/Pre-Paid Maintenance Agreement for complete
details. Vehicle service contract coverage is provided and administered by AMT Warranty Corp., P.O. Box 927, Bedford, TX 76095, (877) 265-1072 (except in Florida, the obligor/provider and administrator is Wesco Insurance Company, 59 Maiden Lane, 43rd Floor, New York, NY 10038, (866) 327-5818, LICENSE #01913). GAP Coverage is provided by the dealer/creditor and administered by AMT Warranty Corp., (877) 265-1166 AMT Warranty Corp. and Wesco Insurance Company are GM-approved providers but are not related entities of GM or its dealerships. Roadside Assistance Services are provided by Nation Safe Drivers, 800 Yamato Road, Suite 100, Boca Raton, FL 33431 (except as otherwise noted for your state in the Terms and Conditions).
GMC Top Accessories
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View Full User Guide: GMC 2022 Limited Warranty and Owner Assistance Information
Download Manuals: https://www.cadillac.com/support/vehicle/manuals-guides