GMC 2022 Important Message to Owners and New Vehicle Limited Warranty Information
GMC’s Commitment
GMC is committed to ensuring an excellent ownership experience with your new vehicle.
Your dealer also wants you to be completely satisfied and invites you to return for all
your service needs, both during and after the warranty period.
Owner Assistance
The dealer is best equipped to provide all your vehicle’s service needs. Should you ever
encounter a problem that is not resolved during or after the limited warranty period, talk to a member of dealer management. Under certain circumstances, GM and/or GMC dealers may provide assistance after the limited warranty period has expired when the problem results from a defect in material or workmanship. These instances will be reviewed on a case-by-case basis. If the issue has not been resolved to your satisfaction, follow the Customer Satisfaction
Procedure 0 24. We thank you for choosing GMC.
GMC Participation in an Alternative Dispute Resolution Program
See Customer Satisfaction Procedure 0 24 for information on the voluntary, non-binding
Alternative Dispute Resolution Program in which GMC participates.
Warranty Service
The selling dealer has invested in the proper tools, training, and parts inventory to ensure
that any necessary warranty repairs can be made to your GMC vehicle. GMC requests that the vehicle be returned to the selling dealer for all warranty repairs. If a situation or event occurs where you are significantly inconvenienced, an authorized GMC dealer can make the warranty repairs. However, in the event the dealer is not able to perform the repair due to the special tool and training requirements, contact the Customer Assistance Offices 0 29. If you are unable to return to the selling dealer, contact a GMC dealer in the United States.
The warranty coverages are summarized below.
New Vehicle Limited Warranty
Emission Control System Warranty
Noise Emissions
Coverage is for applicable vehicles weighing over 10,000 l bs based on the Gross Vehicle Weight Rating (GVWR) only, for the entire life of the vehicle.
The warranty coverages are summarized below.
New Vehicle Limited Warranty
Emission Control System Warranty
Noise Emissions
Coverage is for applicable vehicles weighing over 10,000 l bs based on the Gross Vehicle Weight Rating (GVWR) only, for the entire life of the vehicle.
GMC will provide for repairs to the vehicle during the warranty period in accordance with the following terms, conditions, and limitations.
What Is Covered
Warranty Applies
This warranty is for GMC vehicles registered in the United States and normally operated
in the United States and is provided to the original and any subsequent owners of the vehicle during the warranty period.
Repairs Covered
The warranty covers repairs to correct any vehicle defect related to materials or workmanship occurring during the warranty period, excluding slight noise, vibrations, or other normal characteristics of the vehicle. Needed repairs will be performed using new, remanufactured, or refurbished parts.
No Charge
Warranty repairs, including towing, parts, and labor, will be made at no charge.
Obtaining Repairs
To obtain warranty repairs, take the vehicle to a GMC dealer facility within the warranty period and request the needed repairs. Reasonable time must be allowed for the dealer to perform necessary repairs.
Warranty Period
The warranty period for all coverages begins on the date the vehicle is first delivered or put in use and ends at the expiration of the coverage period.
Bumper-to-Bumper Coverage
The complete vehicle is covered for 3 years or 36,000 miles, whichever comes first, except for other coverages listed here under “What Is Covered” and those items listed under “What Is Not Covered” later in this section.
Powertrain Component Coverage
- Coverage is provided for 5 years or 60,000 miles, whichever comes first.
- 3.0L and 6.6L Duramax® Turbo-Diesel Engines are covered for 5 years or 100,000 miles, whichever comes first.
- Certain commercial fleet and/or government fleet vehicles purchased under a qualified fleet account number are covered for 5 years or 100,000 miles, whichever comes first.
Important:
Some of these components may also be covered by the Emissions Warranty. See Emission Warranty Parts List 0 21. Gasoline Engine Coverage includes: Cylinder block and heads and all internally lubricated parts, timing gears, timing chain/belt and cover, valve covers, oil pump assembly, oil pan, engine oil cooling hoses and lines, seals, gaskets, manifolds, flywheel, water pump, engine mount, turbocharger and supercharger, actuators and electrical
components internal to the engine. Coverage on the engine cooling system begins at the inlet to the water pump and ends with the thermostat housing and/or outlet that attaches to the return hose.
Diesel Components Coverage includes:
Cylinder block and heads and all internally lubricated parts, intake and exhaust manifolds, timing gears, timing chain/belt and cover, flywheel, valve covers, oil pump assembly, oil pan, water pump, fuel pump, engine mounts, seals, and gaskets. Parts of the Emissions Reduction System such as the emissions reduction fluid tank, injectors, sensors including NOx and exhaust, and the Exhaust Particulate Filter. Glow Plug Control System: Control/glow plug assembly, glow plugs, cold advance relay, and engine control module. The fuel injection control module, integral oil cooler, transmission adapter plate, common fuel rails, fuel filter
assembly, fuel temperature sensor. Exclusions: Excluded from the powertrain component coverage are sensors, wiring, connectors, engine radiator, coolant hoses, coolant, heater core, starter motor, entire pressurized fuel system (in-tank fuel pump, pressure lines, fuel rail(s), regulator, injectors, and return line).
Transmission/Transaxle Coverage includes:
All internally lubricated parts, case, torque converter, mounts, seals, and gaskets as well as any electrical components internal to the transmission/ transaxle. Also covered are any actuators directly connected to the transmission (slave cylinder, etc.).
Exclusions: Excluded from the powertrain component coverage are transmission cooling lines, hoses, radiator, sensors, wiring, and electrical connectors. Also excluded are the clutch and pressure plate.
Transfer Case Coverage includes:
All internally lubricated parts, case, mounts, seals, and gaskets as well as any electrical components internal to the transfer case. Also covered are any actuators directly connected to the transfer case as well as encoder motor. Exclusions: Excluded from the powertrain coverage are transfer case cooling lines, hoses, radiator, sensors, wiring, and electrical connectors as well as the transfer case control module and/or module programming.
Drive Systems Coverage includes:
All internally lubricated parts, final drive housings, axle shafts and bearings, constant velocity joints, propeller shafts and universal joints. All mounts, supports, seals, and gaskets as well as any electrical components internal to the drive axle. Also covered are any actuators directly connected to the drive axle (e.g., front differential actuator). Exclusions: Excluded from the powertrain component coverage are all wheel bearings, drive wheel front and rear hub bearings, locking hubs, drive system cooling, lines, hoses, radiator, sensors, wiring, and electrical connectors related to drive systems as well as any drive system control module and/or module programming.
Restraint Systems Warranty
Provides repair or replacement needed to correct defects in materials or workmanship
of any seatbelt or airbag system, supplied by General Motors. Coverage is for 6 years or 72,000 miles, whichever comes first. This warranty is subject to the exceptions indicated in the “What Is Not Covered” section or cosmetic appearance defects such as color fade.
Sheet Metal Coverage
Body sheet metal panels are covered against corrosion and rust-through as follows:
Surface Corrosion:
Body sheet metal panels are covered against rust for 3 years or 36,000 miles, whichever comes first.
Important: Surface rust resulting from accidents, stone chips or scratches in the
paint is not included in sheet metal coverage.
Rust-Through Corrosion:
Any body sheet metal panel that rusts through — that develop an actual hole in the sheet metal — is covered for up to 6 years or 100,000 miles, whichever comes first.
Important: Your vehicle was designed and built to resist corrosion. Application of
additional rust inhibiting materials is neither necessary nor required under the Sheet
Metal Coverage. GM makes no recommendations concerning the usefulness or value of such products. Application of after manufacture rust proofing products may create an environment which reduces the corrosion resistance built into your vehicle. Repairs to correct damage caused by such applications are not covered under your New Vehicle Limited Warranty.
Tire Coverage
The tires supplied with your vehicle are covered by General Motors against defects in material or workmanship under the bumper-to-bumper warranty coverage. Wear-out is not considered a defect, and it may occur before the vehicle warranty expires. In this case, the owner is responsible to purchase replacement tires, or seek coverage solely from the tire manufacturer. For vehicles within the bumper-to-bumper warranty coverage, defective tires will be replaced on a prorated adjustment basis according to the following mileage-based schedule
2022 GMC Tire Pro-Rate Chart
This schedule applies to the price of the tires only. GMC will cover 100% of the cost to mount and balance the tires replaced under warranty for the full bumper-to-bumper warranty period. After your New Vehicle Limited Warranty expires, you may still have prorated warranty coverage on your original equipment tires by the tire manufacturer. Contact your GMC dealer or the tire manufacturer of the brand of tires on your vehicle for more information. The following is a list of current tire manufacturer’s websites and toll-free customer assistance
numbers.
Tire Companies
When a tire is removed from service due to a covered warranty condition under a tire manufacturer’s limited warranty program, you may be eligible for a tire replacement or a comparable new tire on a prorated basis.
The tire manufacturer’s limited warranty program, which can be obtained by calling or visiting the tire manufacturer’s website or any authorized dealer, is in lieu of all other remedies or warranties, expressed or implied, arising by law or otherwise, including fitness for a particular purpose or merchantability. The tire manufacturers expressly disclaim liability for indirect, special, incidental, or consequential damages, lost profit, loss of business, loss of goodwill, loss of reputation, punitive or any other damage, cost, or loss of any kind.**Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you.
Accessory Coverages
Most GMC parts and accessories sold and permanently installed on a GMC vehicle by a GMC Dealer or GMC approved Accessory Distributor/Installer (ADI) prior to delivery will be covered under the applicable portion (Bumper-to-Bumper, Powertrain, etc.) of the New Vehicle Limited Warranty. In the event GM accessories are installed after vehicle delivery, or are replaced under the New Vehicle Limited Warranty, they will be covered, parts and labor, for the balance of the applicable portion of the New Vehicle Limited Warranty, but in no event less than 12 months/unlimited miles. GM accessories sold over the counter, or those not requiring installation, will receive the standard GM Dealer Accessory Warranty of 12 months from the date of purchase, parts only.
GM Licensed and Integrated Business Partner (IBP) Accessories are covered under the accessory-specific manufacturer’s warranty and are not warranted by GM or its dealers.
Caution
This warranty excludes:
Any communications device that becomes unusable or unable to function as intended due to unavailability of compatible wireless service or GPS satellite signals.
Towing
Towing is covered to the nearest GMC dealer if your vehicle cannot be driven because of a warranted defect.
What Is Not Covered
Tire and Wheel Damage or Wear
Normal tire wear or wear-out is not covered. Tire wear is influenced by many variables such as road conditions, driving styles, vehicle weight, and tire construction. Uniform tire wear is a normal condition, and is not considered a defect. Road hazard damage such as punctures, cuts, snags, and breaks resulting from pothole impact, curb impact, or from other objects is not covered. Tire wear due to misalignment beyond the warranty period is not covered. Also, damage from improper inflation, overloading, spinning, as when stuck in mud or snow, tire chains, racing, improper mounting or dismounting, misuse, negligence, alteration, improper repair, accident, collision, fire, vandalism, or misapplication is not covered. Damage to wheels or tire sidewalls caused by automatic car washes or cleaning agents is not covered.
Damage Due to Berliners
Owners of trucks with a bedlinen, whether after-market or factory installed, should expect that with normal operation the Berliner will move. This movement may cause finish damage. Therefore, any damage caused by the Berliner is not covered under the terms of the New Vehicle Limited Warranty.
The factory spray-in Berliner (RPO CGN) is not covered for a loss of shine and luster or fading. Refer to the Owner’s Manual for more information on spray-in bedliner maintenance.
Damage Due to Accident, Misuse, or Alteration The New Vehicle Limited Warranty does not cover damage caused as the result of any of the following:
- Collision, fire, theft, freezing, vandalism, Misuse of the vehicle such as driving over curbs, overloading, racing, or other competition. Proper vehicle use is discussed in the owner manual. Alteration, modification, or tampering to the vehicle, including, but not limited to the body, chassis, powertrain, driveline, software, or other components after final assembly by GMC.
- Coverages do not apply if the odometer has been disconnected, its reading has been altered, or mileage cannot be determined.
- Installation of non-GM (General Motors) parts
- Water or fluid contamination
- Damage resulting from hail, floods, windstorms, lightning, and other environmental conditions
- Alteration of glass parts by application of tinting films
Important: This warranty is void on vehicles currently or previously titled as salvaged,
scrapped, junked, or otherwise considered a total loss.
Damage or Corrosion Due to Environment, Chemical Treatments, or Aftermarket Products
Damage caused by airborne fallout, rail dust, salt from sea air, salt or other materials used to control road conditions, chemicals, tree sap, stones, hail, earthquake, water or flood, windstorm, lightning, the application of chemicals or sealants subsequent to manufacture, etc., is not covered. See “Chemical Paint Spotting” under Things to Know About the New Vehicle Limited Warranty 0 14.flood, windstorm, lightning, the application of chemicals or sealants subsequent to manufacture, etc., is not covered. See “Chemical Paint Spotting” under Things to Know About the New Vehicle Limited Warranty 0 14.
Damage Due to Insufficient or Improper Maintenance
Damage caused by failure to follow the recommended maintenance schedule intervals and/or failure to use or maintain proper fluids, or maintain fluids between recommended maintenance intervals, fuel, lubricants, or refrigerants recommended in the owner manual is not covered. Damage caused by failure to follow the recommended maintenance schedule intervals and/or failure to use or maintain proper fluids, or maintain fluids between recommended maintenance intervals, fuel, lubricants, or refrigerants recommended in the owner manual is not covered.
Damage Due to Contaminated, Improper, or Poor Quality Fuel
Poor fuel quality or incorrect fuel may cause drive ability problems such as hesitation, lack of power, stalling, or failure to start. They may also degrade functionality of critical exhaust emissions components such as spark plugs, oxygen sensors, and the catalytic converter. Damage from poor fuel quality, water contamination, or if the vehicle requires premium fuel, operating the vehicle on gasoline with a Pump Octane less than a 91 (R+M)/2, may not be covered. Prohibited fuels are: Gasolines containing any methanol, MMT, an organometallic octane enhancing additive, and/or fuels containing more than 15% ethanol in non-Flex Fuel Vehicles (FFV). Please refer to your owner manual under “Fuel,” for additional recommendations, including the use of TOP TIER Detergent Gasoline. Additional information can also be found at: www.toptiergas.com/index.html.
Damage Due to Impact, Use, or the Environment
Windshield or glass cracks, chips, or scratches due to impact are not covered. Windshield cracks will be covered for the first 12 months, regardless of mileage if caused by defects in material or workmanship. Lights, lenses, mirrors, paint, grille, moldings and trim are not covered for cracks, chips, scratches, dents, dings, and punctures or tears as a result of impact with other objects or road hazards. In addition, cracks, chips, scratches, or other damage to the face of a radio or instrument cluster from impact or foreign objects are not covered.
Third Party Externally Connected Electrical Products
This warranty does not apply to hardware or software of a third party device that is connected to the vehicle or its components, even if integrated or delivered with the vehicle. GM is not responsible for the quality or accuracy of any information, or service accessed through or from any third party device or platform. Software distributed by GM inside or outside the vehicle (including, but not limited to system software or applications) is not covered by this Warranty. GM does not warrant that connections to, from or through the vehicle will be uninterrupted or error-free. Also, the user should back-up their data and information frequently. GM is not responsible for any loss or damage to data or information made available in connection with the use of the vehicle. In addition, this Warranty does not apply: (a) to consumable parts that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to damage caused by use with another product or service; (c) to damage caused by a third party device or service (including upgrades and expansions), or (d) to obsolescence or lack of utility due to incompatibility with future versions of external hardware or software, including, but not limited to mobile devices.
Maintenance
All vehicles require periodic maintenance. Maintenance services, such as those detailed in the owner manual are the owner’s expense. Vehicle lubrication, cleaning, or polishing are not covered. Failure of or damage to components requiring replacement or repair due to vehicle use, wear, exposure, or lack of maintenance is not covered. Items such as: future versions of external hardware or software, including, but not limited to mobile devices.
- Audio System Cleaning
- Brake Pads/Linings
- Clutch Linings
- Coolants and Fluids
- Filters
- Limited Slip Rear Axle Service . Tire Rotation
- Wheel Alignment/Balance .
Wiper Inserts are covered by the New Vehicle Limited Warranty for up to 7,500 miles; any
replacement after 7,500 miles is considered maintenance and is not covered as part of the New Vehicle Limited Warranty. Keyless Entry batteries (or other remote transmitter/receiver batteries) and exterior incandescent bulbs are covered for up to 12 months only; any replacement after 12 months is considered maintenance and is not covered as part of the New Vehicle Limited Warranty. The New Vehicle Limited Warranty only covers components when replacement or repair of these components is the result of a defect in material or workmanship.
Extra Expenses
Economic loss or extra expense is not covered.
Examples include:
- Inconvenience
- Lodging, meals, or other travel costs
- Loss of vehicle use
- Payment for loss of time or pay
- State or local taxes required on warranty repairs
- storage
Other Terms : This warranty gives you specific legal rights and you may also have other rights which vary from state to state. GM does not authorize any person to create for it any other obligation or liability in connection with these vehicles. Any implied warranty of merchantability or fitness for a particular purpose applicable to this vehicle is limited in duration to the duration of this
written warranty. Performance of repairs and needed adjustments is the exclusive remedy under this written warranty or any implied warranty. GM shall not be liable for incidental or consequential damages, such as, but not limited to, lost wages or vehicle rental expenses, resulting from breach of this written warranty or any implied warranty.*
* Some states do not allow limitations on how long an implied warranty will last or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
GMC Top Accessories
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Reference Links
View Full User Guide: GMC 2022 Limited Warranty and Owner Assistance Information
Download Manuals: https://www.cadillac.com/support/vehicle/manuals-guide
