GMC 2022 Things to Know About the New Vehicle Limited Warranty User Manual

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GMC 2022 GMC “Things to Know About the New Vehicle Limited Warranty ” Information

GMC’s Commitment

GMC is committed to ensuring an excellent ownership experience with your new vehicle. Your dealer also wants you to be completely satisfied and invites you to return for all your service needs, both during and after the warranty period.

Owner Assistance

The dealer is best equipped to provide all your vehicle’s service needs. Should you ever encounter a problem that is not resolved during or after the limited warranty period, talk to a member of dealer management. Under certain circumstances, GM and/or GMC dealers may provide assistance after the limited warranty period has expired when the problem results from a defect in material or workmanship. These instances will be reviewed on a case-by-case basis. If the issue has not been resolved to your satisfaction, follow the Customer Satisfaction Procedure 0 24.
We thank you for choosing GMC.

GMC Participation in an Alternative Dispute Resolution Program

See Customer Satisfaction Procedure 0 25 for information on the voluntary, non-binding Alternative Dispute Resolution Program in which GMC participates.

Warranty Service

The selling dealer has invested in the proper. The selling dealer has invested in the proper tools, training, and parts inventory to ensure that any necessary warranty repairs can be made to your GMC vehicle. GMC requests that the vehicle be returned to the selling dealer for all warranty repairs. If a situation or event occurs where you are significantly inconvenienced, an authorized GMC dealer can make the warranty repairs. However, in the event the dealer is not able to perform the repair due to the special tool and training requirements, contact the Customer Assistance Offices 0 30. If you are unable to return to the selling dealer, contact a GMC dealer in the United States.

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Reference Links

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