2022 GMC Things to Know About the New Vehicle Limited Warranty Guidelines

2022 GMC Things to Know About the New Vehicle Limited Warranty Guidelines

The 2022 GMC range includes not only cutting-edge cars, but also a strong New Vehicle Limited Warranty that makes owning a car more enjoyable. With a strong focus on customer satisfaction and trust, GMC’s warranty coverage provides full safety for a certain amount of time, protecting against problems that come up out of the blue. This warranty covers a lot of different parts and shows that GMC cares about quality and longevity. The New Vehicle Limited Warranty covers everything from the engine to certain vehicle systems. It gives drivers peace of mind and shows that GMC is committed to not only making great cars, but also a long and reliable ownership experience. As people look at the 2022 GMC models, knowing the details of this guarantee gives them extra peace of mind and supports the brand’s reputation for dependability and customer service.

2023 GMC TERRAIN Specs, Price, Features and Mileage (Brochure)

Warranty Repairs

Component Exchanges

In the interest of customer satisfaction, GM may offer exchange service on some vehicle components. This service is intended to reduce the amount of time your vehicle is not available for use due to repairs. Components used in exchange are service replacement parts that may be new, remanufactured, or refurbished. Remanufactured parts meet GM-approved service part requirements and are made from previously used components in a process that involves disassembly, inspection, cleaning, update of software and replacement of parts as appropriate, testing and reassembly.

Refurbished parts meet GM-approved service part requirements and are previously used parts that are inspected, cleaned, tested, and repackaged. All exchange components used meet GM standards and are warranted the same as new components. Examples of the types of components that might be serviced in this fashion include: engine and transmission assemblies, instrument cluster assemblies, radios, compact disc players, batteries, and powertrain control modules.

Recycled Materials

Environmental Protection Agency (EPA) guidelines and GM support the capture, purification, and reuse of automotive air conditioning refrigerant gases and engine coolant. As a result, any repairs GM may make to your vehicle may involve the installation of purified reclaimed refrigerant and coolant.

Tire Service

Any authorized GMC or tire dealer for your brand of tires can assist you with tire service. If, after contacting one of these dealers, you need further assistance or you have questions, contact the GMC Customer Assistance Center. The toll-free telephone numbers are listed under Customer Assistance Offices 0 29.

Aftermarket Engine Performance Enhancement Products and Modifications
Some aftermarket engine performance products and modifications promise a way to increase the horsepower and torque levels of your vehicle’s powertrain. You should be aware that these products may have detrimental effects on the performance and life of the engine, exhaust emission system, transmission, and drivetrain. The Duramax Diesel Engine, Allison Automatic Transmission®, and drivetrain have been designed and built to offer industry-leading durability and performance in the most demanding applications. Engine power enhancement products may enable the engine to operate at horsepower and torque levels that could damage, create failure,
or reduce the life of the engine, engine emission system, transmission, and drivetrain. Damage, failure, or reduced life of the engine, transmission, emission system, drivetrain or other vehicle components caused by aftermarket engine performance enhancement products or modifications may not be covered under your vehicle warranty.

Paint, Trim, and Appearance Items
Defects in paint, trim, upholstery, or other appearance items are normally corrected during new vehicle preparation. If you find any paint or appearance concerns, advise your dealer as soon as possible. Your owner manual has instructions regarding the care of these items.

Vehicle Operation and Care
Considering the investment you have made in your GMC, we know you will want to operate and maintain it properly. We urge you to follow the maintenance instructions in your owner manual.
If you have questions on how to keep your vehicle in good working condition, see your GMC dealer, the place many customers choose to have their maintenance work done. You can rely on your GMC dealer to use the proper parts and repair practices.

Maintenance and Warranty Service Records
Retain receipts covering the performance of regular maintenance. Receipts can be very important if a question arises as to whether a malfunction is caused by lack of maintenance or a defect in material or workmanship.
A “Maintenance Record” is provided in the maintenance schedule section of the owner manual for recording services performed. The servicing dealer can provide a copy of any warranty repairs for your records.

Chemical Paint Spotting
Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and adhere to painted surfaces on your vehicle. This damage can take two forms: blotchy, ring-shaped discolourations, and/or small irregular dark spots etched into the paint surface. Although no defect in the factory-applied paint causes this, GMC will repair, at no charge to the owner, the painted surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles of purchase, whichever comes first.

Warranty Coverage – Extensions
Time Extensions: The New Vehicle Limited Warranty will be extended one day for each day beyond the first 24-hour period in which your vehicle is at an authorized dealer facility for warranty service. You may be asked to show the repair orders to verify the period of time the warranty is to be extended. Your extension rights may vary depending on state law.
Mileage Extensions: Prior to delivery, some mileage is put on your vehicle during testing at the assembly plant, during shipping, and while at the dealer facility. The dealer records this mileage on the first page of this warranty booklet at delivery. For eligible vehicles, this mileage will be added to the mileage limits of the warranty ensuring that you receive full benefit of the coverage. Mileage extension eligibility:

• Applies only to new vehicles held exclusively in new vehicle inventory.
• Does not apply to used vehicles, GM-owned vehicles, dealer-owned vehicles, or dealer demonstrator vehicles.
• Does not apply to vehicles with more than 1,000 miles on the odometer even though the vehicle may not have been registered for license plates.

Warranty Service

Foreign Countries

Touring Owner Service
If you are touring in a foreign country and repairs are needed, take your vehicle to the nearest GM dealer which sells and services GMC vehicles. However, if a GMC dealer cannot be located, significantly inconvenienced customers can take their vehicle to any GM dealer for repairs

Important: Repairs made necessary by the use of improper or dirty fuels and lubricants are not covered under the warranty. See your owner manual for additional information on fuel requirements when operating in foreign countries.

Permanent Relocation
This warranty applies to GMC vehicles registered in the United States and normally operated in the United States. If you have permanently relocated and established household residency in another country, GM may authorize the performance of repairs under the warranty authorized for vehicles generally sold by GM in that country. Contact an authorized GM dealer in your country for assistance.
Important: GM warranty coverages may be void on GM vehicles that have been imported/exported for resale.

Original Equipment Alterations
This warranty does not cover any damage or failure resulting from modification or alteration to the vehicle’s original equipment as manufactured or assembled by General Motors. Examples of the types of alterations that would not be covered include cutting, welding, or disconnecting of the vehicle’s original equipment parts and components.
Additionally, General Motors does not warranty non-GM parts, calibrations, and/or software modifications. The use of parts, control module calibrations, software modifications, and/or any other alterations not issued through General Motors will void the warranty coverage for those components that are damaged or otherwise affected by the installation of the non-GM part, control module calibration, software modification, and/or other alteration.
The only exception is that non-GM parts labeled “Certified to EPA Standards” are covered by the Federal Emissions Performance Warranty.

Recreation Vehicle and Special Body or Equipment Alterations 
Installations or alterations to the original equipment vehicle or chassis, as manufactured and assembled by GM, are not covered by this warranty. The special body company, assembler, or equipment installer is solely responsible for warranties on the body or equipment and any alterations to any of the parts, components, systems, or assemblies installed by GM. Examples include, but are not limited to, special body installations, such as recreational vehicles, the installation of any non-GM part, cutting, welding, or the disconnecting of original equipment vehicle or chassis parts and components, extension of the wheelbase, suspension and driveline modifications, and axle additions.

Pre-Delivery Service
Defects in the mechanical, electrical, sheet metal, paint, trim, and other components of your vehicle may occur at the factory or while it is being transported to the dealer facility. Normally, any defects occurring during assembly are identified and corrected at the factory during the inspection process. In addition, dealers inspect each vehicle before delivery. They repair any uncorrected factory defects and any transit damage detected before the vehicle is delivered to you.  Any defects still present at the time the vehicle is delivered to you are covered by the warranty. If you find any defects, advise your dealer without delay. For further details concerning any repairs which the dealer may have made prior to you taking delivery of your vehicle, ask your dealer.

Production Changes

GM and GMC dealers reserve the right to make changes in vehicles built and/or sold by them at any time without incurring any obligation to make the same or similar changes on vehicles previously built and/or sold by them.

Noise Emissions Warranty for Light Duty Trucks Over 10,000 Lbs Gross Vehicle Weight Rating (GVWR) Only
GM warrants to the first person who purchases this vehicle for purposes other than resale and to each subsequent purchaser of this vehicle, as manufactured by GM, that this vehicle was designed, built, and equipped to conform at the time it left GM’s control with all applicable United States EPA Noise Control Regulations.

This warranty covers this vehicle as designed, built, and equipped by GM, and is not limited to any particular part, component, or system of the vehicle manufactured by GM. Defects in design or assembly, or in any part, component, or vehicle system as manufactured by GM, which, at the time it left GM’s control, caused noise emissions to exceed Federal Standards, are covered by this warranty for the life of the vehicle.

FAQ’s

Useful Links

Download Manuals: https://www.cadillac.com/support/vehicle/manuals-guides

2023 GMC TERRAIN Specs, Price, Features and Mileage (Brochure)

GMC 2022 Customer Satisfaction Procedure and Customer Assistance Offices User Manual