Auto User Guide

Hyundai Bluelink Display Audio & Navigation System Bluelink Features User Guide

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Hyundai Bluelink Display Audio & Navigation System Bluelink Features User Guide

Bluelink Connected Care Package

Automatic Collision Notification and Assistance

In the event an accident occurs and an airbag deploys, an Automatic Collision Notification signal will be automatically transmitted to the Bluelink Customer Care Center.

  • Upon receipt of an Automatic Collision Notification, a trained Bluelink response operator will attempt to establish voice communication with the vehicle occupants and dispatch appropriate services.
  • If you are unable to answer, the operator will advise you that emergency assistance has been notified and is on the way.
  • The operator will remain on the line until help arrives.
  • Emergency Contacts can be notified automatically via text messaging or email. Additionally, the Call Center agent can contact your Emergency Contact, if requested. (Emergency contacts can be set on www.MyHyundai.com)

Please note: The Automatic Collision Notification feature is subject to adequate cellular coverage, signal strength, and battery power, and only available in the 50 United States. You must be an active Bluelink subscriber or within the initial free trial period to receive Bluelink services, including Automatic Collision Notification services.

SOS Emergency Assistance

In the event of an emergency, you can request emergency assistance 24/7, 365 days a year, by pressing the dedicated SOS button in your vehicle.

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Using SOS Emergency Assistance

  • Press the dedicated SOS button.
  • A trained Bluelink operator will come on the line and ask about the nature of the emergency and then dispatch the appropriate emergency assistance to the scene.
  • If you are unable to answer, the operator will advise you that emergency assistance has been notified and is on the way.
  • The operator will remain on the line until help arrives.
  • Emergency Contacts can be notified automatically via text messaging or email. Additionally, Call Center agent can contact your Emergency Contact, if requested. (Emergency contacts can be set on www.MyHyundai.com)

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Watch & Learn more about Hyundai Bluelink Emergency Assistance

Please note: The SOS Emergency Assistance feature is subject to adequate cellular coverage, signal strength, and battery power, and only available in the 50 United States. You must be an active Bluelink subscriber or within the initial free trial period to receive Bluelink services, including SOS Emergency Assistance services.

Enhanced Roadside Assistance

Enhanced Roadside Assistance works in conjunction with your Hyundai Assurance Roadside Assistance coverage and enhances your coverage by transmitting your vehicle information and location to a specially trained response center for quicker, more efficient assistance.

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Using Enhanced Roadside Assistance

  • Customers can press the Bluelink button and say “Roadside Assistance” to speak to an agent for Roadside Assistance.
  • A trained Bluelink operator will come on the line and ask about the nature of the situation, then dispatch the appropriate roadside assistance to the scene.
  • With Bluelink, the operator may be able to inform roadside assistance of your exact location.
  • The SOS button can also be used for Enhanced Roadside Assistance.

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Watch & Learn more about Hyundai Bluelink Enhanced Roadside Assistance

Please note: The Enhanced Roadside Assistance feature is subject to adequate cellular coverage, signal strength, and battery power, and only available in the 50 United States. You must be an active Bluelink subscriber or within the initial free trial period to receive Bluelink services, including Enhanced Roadside Assistance services.

Car Care

Monthly Vehicle Health Report

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Monthly Vehicle Health Report

(actual monthly vehicle report may appear differently depending upon vehicle and equipment)
Thirty days after your new Hyundai vehicle purchase, you can begin receiving a comprehensive diagnostic evaluation involving most aspects of your vehicle’s performance (e.g., systems check, mileage attained, upcoming maintenance, etc.).
In order to receive your Monthly Vehicle Health Report, you must first log on to www.MyHyundai.com, select the Bluelink logo for your applicable vehicle, select Vehicle Health from side menu, then select Monthly Vehicle Health Report.

  • Once set up, you will receive vehicle diagnostic reports via the email address provided in your www.MyHyundai.com Notification settings.
  • By default, you will receive your Monthly Vehicle Report on the same day of the month as your vehicle purchase.
  • To review the report online, log on to www.MyHyundai.com and click on “Vehicle Health” in the sub menu.

Automatic Diagnostic Trouble Code Notification

In the event a vehicle system or component malfunction occurs, Automatic Diagnostic Trouble Code (DTC) Notification correlates vehicle data and diagnostics to better inform you of a possible vehicle condition. Using in-vehicle display alerts, it will indicate the significance of the issue and provide you with instructions, including appropriate next steps. In addition, this information is also sent to your preferred Hyundai dealer in order to help with the repair process.

  • In order to receive notifications, you must first log on to www.MyHyundai.com, select My Account from the side menu, then select My Preferences.
  • Should a vehicle component malfunction, you will be automatically notified by your selected methods.
  • If needed, you will have the option to call for Roadside Assistance and/or schedule a Hyundai dealership service appointment.

Service Link

Service Link allows you to schedule a Hyundai dealership service appointment. In order to activate this feature, you must first log on to www.MyHyundai.com and confirm your Preferred Hyundai Dealer.

  • Select My Account from the top menu on www.MyHyundai.com menu.
  • View your current Preferred Dealer under “My Preferred Dealer”.
  • If desired, select “Change Dealer” to the search for dealers in your area using the Zip Code/Search functions.
  • Select the dealer by clicking the star next to the dealer name.

How to Use Service Link in Your Vehicle

  • Press the Bluelink button located on your rearview mirror.
  • At the prompt, say “Service Link.”
  • A trained specialist will offer to make a dealership service appointment.
  • The agent will ask for information needed in order to schedule the appointment appropriately.
  • Your Preferred Dealer will be notified or your appointment and may contact you if needed.
  • An email reminder with the appointment will also be sent to you.

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On-Demand Diagnostics

This feature provides you with a timely in-vehicle diagnostic evaluation, adding peace of mind to your drive.
How to Use On-Demand Diagnostics in Your Vehicle

  • Access the feature from the Bluelink Menu on your vehicle’s touchscreen display.
  • After the vehicle performs the diagnostic sweep, the system will notify you if any conditions are found.
  • You can view the details of any condition found immediately and even schedule service with a press of a button.

Driving Information

Driving Information enhances your driving experience by readily summarizing the data gathered from your most recent trip.

How to Access Driving Information in Your Vehicle

  • Access the feature from the Bluelink Menu on your vehicle’s touchscreen display.
  • Data available includes driving distance, driving time, engine idle time, speed distribution and charts comparing your vehicle’s acceleration and deceleration.
  • All data is a running average and you can view changes during or after your most recent trip.

Maintenance Alert*

This feature helps you keep your Hyundai vehicle in optimum running order by notifying you in advance of regularly scheduled maintenance intervals. Notification is made via your choice of text messaging or email.

  • In order to receive notifications, you must first log on to www.MyHyundai.com, select My Account from the side menu, then select My Preferences.
  • Once activated, you will automatically be notified, by your selected methods, when your vehicle is due for regularly scheduled maintenance and be offered assistance in scheduling an appointment with your local Hyundai dealer.

Electric and Plug-in Hybrid Electric Exclusive Features

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Standard Connected Care Package Features Plus:

  • Charge Status
  • Plug and Charge status
  • Time left until fully charged
  • Exisiting battery level
  • Real-time electric and fuel range
  • Charge scheduling
  • Start or stop charging
  • Set up charging schedule with days of the week and time

Remote Package:

  •  Standard Remote Features (see page 7)

Standard Guidance Package Features Plus:

  •  Nearby Charge Station Search and Send-to-Car

Reference Links

View Full User Guide: Hyundai Bluelink Display Audio & Navigation System User Guide
Download Manuals: https://owners.hyundaiusa.com/us/en/resources/manuals-warranties.html

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