Jayco Eagle Fifth Wheels 2023 Obtaining Service At Our Customer User Manual
Obtaining Service At Our Customer
Should your recreation vehicle be in need of service, and your dealer recommends that the repairs be made at our Customer Service facility, your recreation vehicle may be returned to us with the following guidelines.
- You or your dealer must make a confirmed appointment 60 days prior to dropping off the recreation vehicle at our Customer Service facility.
- The holding tanks must be emptied and rinsed. We have a dumping station available for customer use.
- The propane system (if so equipped) and all electrical systems must be shut down and turned off. We are not responsible for discharged batteries or propane tanks.
- During the appropriate season, please ensure the RV has been winterized.
- Unless prior approval has been obtained from our Customer Service facility, all personal items must be removed from the area where you are requesting service repair and the refrigerator emptied. We are not responsible for the loss of food items.
- All transportation costs are the responsibility of the owner. You may need to arrange for alternative accommodations for some types of repairs. Please be prepared accordingly.
Our Customer Service facility occasionally utilizes local independent repair facilities. Your vehicle may be referred to or repaired by one of these local repair facilities.
Obtaining Service For Separately Warranted Items
Your selling dealer is responsible for servicing your recreation vehicle before delivery and has an interest in your continued satisfaction. We recommend your dealer perform all inspection, warranty, and maintenance services. Some dealers may be authorized service centers for those OEMs whose products are warranted separately and excluded from the Limited Warranty.
Parts and Accessories
Contact your authorized dealer for assistance in obtaining replacement parts or accessories. We do not sell directly to retail or non-authorized dealers. If the original part is no longer available, we will make every effort to provide an appropriate substitute.
2023 Jayco Limited Warranty Pinnacle, North Point, Eagle, and Seismic
WHAT AND WHO IS COVERED
This Limited Warranty covers only Jayco Pinnacle, North Point, Eagle, and Seismic brand recreational vehicles sold in, and that remain in, the United States, U.S. Territories and Canada and used for the intended purpose of recreational travel and camping. If a substantial defect in material or workmanship, attributable to Jayco, is found to exist and is reported to Jayco or an authorized servicing dealer during the applicable warranty period, it will be repaired or replaced, at Jayco’s option, without charge to the RV owner, in accordance with the terms, conditions, and limitations of this limited warranty.
This limited warranty applies to the first consumer purchaser of a new RV only. All rights and limitations within this warranty are applicable to the original owner of the RV only. You may contact an independent, authorized dealer for details. Jayco’s obligation to repair or replace defective materials or workmanship is the sole obligation of Jayco under this limited warranty. Jayco reserves the right to use new or remanufactured parts of similar quality to complete any work, and to make parts and design changes from time to time without notice to anyone. Jayco reserves the right to make changes in the design or material of its products without incurring any obligation to incorporate such changes in any product previously manufactured. Jayco makes no warranty as to the future performance of this RV, and this limited warranty is not intended to extend to the future performance of this RV, or any of its materials, components or parts. In addition, the RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law.
LIMITATIONS, EXCLUSIONS AND DISCLAIMER OF IMPLIED WARRANTIES: ANY IMPLIED WARRANTY THAT IS FOUND TO ARISE BY WAY OF STATE OR FEDERAL LAW, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR ANY IMPLIED WARRANTY OF FITNESS, IS LIMITED IN DURATION TO THE DURATION SET FORTH IN THIS LIMITED WARRANTY AND IS LIMITED IN SCOPE OF COVERAGE TO THE SCOPE OF COVERAGE OF THIS LIMITED WARRANTY. ALL IMPLIED WARRANTIES AND CONDITIONS, STATUTORY OR OTHERWISE, ARE DISCLAIMED IN THEIR ENTIRETY AS TO RVs OR COMPONENTS OF RVs EXCLUDED OR NOT COVERED UNDER THIS WARRANTY.
Jayco makes no warranty of any nature beyond that contained in this limited warranty. Jayco does not authorize any person to create any other obligation or liability for it regarding this RV, and Jayco is not responsible for any representation, promise or warranty made by any dealer or other person beyond what is expressly stated in this limited warranty, and no one has the authority to enlarge, amend or modify this limited warranty. Any selling or servicing dealer is not Jayco’s agent, but an independent entity.
JAYCO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT MAY RESULT FROM A BREACH OF THIS LIMITED WARRANTY OR ANY IMPLIED WARRANTY. BY WAY OF EXAMPLE, CONSEQUENTIAL DAMAGES INCLUDE FUEL AND TRANSPORTATION EXPENSES TO DELIVER THE RV TO A SERVICING DEALER, HOTEL ROOMS, LOST WAGES AS WELL AS CONSEQUENCES OF MOISTURE DAMAGE SUCH AS MOLD AND MILDEW AS WELL AS RUST AND CORROSION. THIS EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES SHALL E INDEPENDENT OF ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY WARRANTY, AND THIS EXCLUSION SHALL SURVIVE ANY DETERMINATION THAT THIS LIMITED WARRANTY OR ANY IMPLIED WARRANTY HAS FAILED OF ITS ESSENTIAL PURPOSE.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
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