2017 Mercedes-Benz E-CLASS SEDAN Owner’s Manual

The 2017 Mercedes-Benz E-Class Sedan combines luxury and speed to make a drive experience like no other. This executive car has a sophisticated look and a refined design. It has a timeless elegance and uses cutting-edge technology. When you step inside, you’ll find a haven of luxury and comfort, thanks to the high-end materials and high-tech features that surround you. The 2017 E-Class Sedan has a full set of safety and driver-assistance features, so you can drive with peace of mind. Under the hood, there are a variety of powerful and efficient engine choices that promise a thrilling and fuel-efficient ride. The precision-engineered suspension makes for a smooth and responsive ride. The 2017 Mercedes-Benz E-Class Sedan combines luxury, innovation, and performance in a way that makes it a true example of automotive excellence. It sets the standard for executive cars in its class.

Emergencies and breakdowns

1. QR code for accessing the rescue card → 26
2. Safety vests → 292
3. Button for the SOS emergency call system and breakdown assistance → 247
4. Checking and adding operating fluids → 344
5. Tow-starting and towing away → 304
6. Flat tire → 294
7. Starting assistance → 301
8. Hazard warning lights → 112
9. Fuel filler flap with instruction labels for tire
   pressure, fuel type and QR code for accessing the rescue card → 138
10. Tow-starting and towing away → 304
11. Vehicle tool kit → 293
    TIREFIT kit → 295

Service and vehicle operation

Vehicleoperation outside the USA or Canada
When youare abroad with your vehicle, observe the following points:

• Service points or replacement parts may not be available immediately.
• Unleaded fuel may not be available forever‐cles with catalytic converter. Leaded fuel may cause damage to the catalytic converter.
• The fuel may have an extremely low octane number. Unsuitable fuel can cause engine damage.

Some Mercedes-Benz models are available in Europe through our European Delivery Program. For more information, please consult an authorized Mercedes‑Benz service center, write to one of the following address:

In the USA:
Mercedes-Benz USA, LLC
EuropeanDeliveryDepartment
One Mercedes Drive
Montvale,NJ07645-0350

Maintenance
Always bring theMaintenanceBookletwithyou when bringing the vehicle to an authorized Mercedes-Benz center.The customer service advisor will record every service foryou in the Maintenance Booklet.

Roadside Assistance 
The Mercedes-Benz Roadside Assistance Pro‐gram offers technical help in the case of a breakdown. Your calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hoursaday,365 days ayear.
1-800-FOR-Mercedes (1-800-367-6372)(USA)
1-800-387-0100(Canada) You can find further information in the Mercedes-Benz Roadside Assistance Program brochure (USA) or the “Roadside Assistance” section in the maintenance and warranty information booklet (Canada). You will find both in the vehicle document wallet.

Change of address or change of ownership
In the event of a change of address, please send us the “Notification of address change” in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) on the hotline number 1-800-FOR-MERCedes (1-800-367-6372) or Customer Service (Canada) on 1-800-387-0100. We can then reach you in a timely fashion, if necessary.
If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner. If you have purchased a used car, please send us the “Notice of Purchase of
Used Car” in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer
Assistance Center (USA) on the hotline number

Restraint system

Protection by the restraint system
The restraint system includes the following:

• Seat belt system
• Airbags
• Child restraint system
• Child seat securing system
  In the event of an accident, the restraint system can:
• Reduce the risk of vehicle occupants coming into contact with parts of the vehicle interior.
• Reduce the forces to which the vehicle occupants are subjected.
  Aseat belt can onlyprovide the best level of protection if it is worn correctly. Depending on the detected accident situation, Emergency Tension‐ing devices and/or airbags supplement the thepro‐tection offered by a correctly worn seat belt. Emergency Tensioning Devices and/or airbags arenot deployed in every accident.
  So that the restraint system can provide protection, each vehicle occupant must:
• With the seat belt fastened correctly
• In an almost upright position with their back
  against the seat backrest
• Sit with their feet resting on the floor, if possible.
• Always be secured in an additional restraint system suitable for Mercedes-Benz vehicles if they are under 5 ft (1.50 m) tall.

However, no system available today can completely eliminate injuries and fatalities in every accident situation. In particular, the seat belt and airbag generally do not protect against objects penetrating the vehicle from the outside.
A risk of injury caused by the airbag deploying can also not be completely ruled out.

Reduced restraint system protection
WARNING Risk of injury or death from modifications to the restraint system
Modifications to the restraint system may cause it to no longer work as intended.
The restraint system may then not protect the vehicle occupants as intended by failing in an accident or triggering unexpectedly, for example

• Never alter the parts of the restraint system.
• Never tamper with the wiring or any electronic component parts or their software.
  If it is necessary to modify the vehicle to accommodate a person with disabilities, contact a qualified specialist workshop. Mercedes-Benz recommends that you only use seat belts which have been approved specifically for your vehicle by Mercedes-Benz.
• Contact a Mercedes-Benz service center for details.
• USA only: For details, contact our Customer Assistance Center on 1-800-FOR-MERCedes (1‑800‑367‑6372).

Seat belts

Protection provided by the seat belt
Always fasten your seat belt correctly before starting a journey.A seatbelt can only provide the best level of protection if it is worn correctly.

WARNING Risk of injury or death due to incorrectly fastened seat belt
If the seat belt is not worn correctly, it cannot perform its intended protective function.
In addition, an incorrectly fastened seat belt can also cause injuries, for example, in the event of an accident or when braking or changing direction suddenly.
Always ensure that all vehicle occupants have their seat belts fastened correctly and are sitting properly.

• The seat belt must:
  • Not be twisted and must fit tightly and snugly across your body.
  • Be routed across the center of your shoulder and as low down across your hips as possible.
• The shoulder section of the seat belt should not touch your neck nor be routed under your arm or behind your back.
•  Avoid wearing bulky clothing, e.g. a winter coat.
• Push the lap belt down as far as possible across your hips and pull tight with the shoulder section of the belt. Never route the lap belt across your abdomen.
• Never route the seat belt across sharp, pointed, abrasive or fragile objects.
• Only one person should use each seat belt at any one time. Never allow babies and children to travel sitting on the lap of another vehicle occupant.
• Never secure objects with a seat belt if the seat belt is also being used by one of the vehicle’s occupants. Always observe the instructions for loading the vehicle when securing objects, luggage or loads (→ page 94).

All seat belts in the vehicle except the driver’s seat belt are equipped with a child seat safety feature. You can find further information under “Child seat safety feature” (→ page 47).
If children are traveling in the vehicle, be sure to observe the instructions and safety notes on “Children in the vehicle” (→ page 45).

Reduced protection
WARNING Risk of injury due to an incorrect seat position
The seat belt does not offer the intended level of protection if you have not moved the seat backrest to an almost vertical position.
When braking or in the event of an accident, you could slide underneath the seat belt and sustain abdomen or neck injuries, for example.
This poses an increased risk of injury or even fatal injury.
Adjust the seat correctly before starting the journey.
Always ensure that the seat backrest is in an almost vertical position and that the shoulder section of your seat belt is routed across the center of your shoulder.

WARNING Risk of injury or death when additional restraint systems are not used for persons with a smaller build
Persons under 5 ft (1.50 m ) tall cannot wear the seat belt correctly without a suitable additional restraint system.
If the seat belt is not worn correctly, it cannot perform its intended protective function.
In addition, an incorrectly fastened seat belt can also cause injuries, for example, in the event of an accident or when braking or changing direction suddenly.
Always secure persons under 5 ft (1.50 m) tall in a suitable restraint system.

WARNING Risk of injury or death due to blocked seat belt buckle or seat belt anchorage
Objects next to the front seat that block the seat belt buckle or the moving seat belt anchorage on the front seat impair the function of the Emergency Tensioning Devices.
The Emergency Tensioning Devices can, then, not function as intended and the seat belt can no longer provide the intended protection.
Before starting the journey, make sure that there are no objects around the seat belt buckle or between the front seat and door.

WARNING Risk of injury or death due to damaged or modified seat belts
Seat belts cannot provide protection in the following situations:

• If the seat belts are damaged, modified, extremely dirty, bleached or dyed
• If the seat belt buckle is damaged or extremely dirty
• If the Emergency Tensioning Devices, seat belt anchorages or seat belt retractors have been modified

Seat belts may be damaged in an accident, although the damage may not be visible, e.g. due to splinters of glass.
Modified or damaged seat belts may tear or fail, e.g. in an accident.
Modified Emergency Tensioning Devices could accidentally trigger or fail to function as intended.

• Never modify the seat belts, Emergency Tensioning Devices, seat belt anchorages or seat belt retractors.
• Make sure that the seat belts are undamaged, not worn and clean.
• Always have the seat belts checked immediately after an accident at a qualified specialist workshop.
  Only use seat belts that have been approved for your vehicle by Mercedes-Benz.

FAQ