2019 Mercedes-Benz SLC ROADSTER Owner’s Manual

The 2019 Mercedes-Benz SLC Roadster is the best way to drive with the top down in style and excitement. This two-seater convertible is a perfect blend of old-fashioned style and modern performance. With its smooth lines on the outside, retractable hardtop, and carefully made interior, the SLC Roadster is a fun car to drive that is also comfortable and stylish. It has a range of powerful engines, including an AMG version, which gives it an exciting drive. It also has the latest safety features and technology. The 2019 Mercedes-Benz SLC Roadster raises the bar for driving fun with the top down, whether you’re driving along the coast or on a winding highway.

Data storage

Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with an authorized Mercedes-Benz Center or, if necessary, contact us at one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada
Mercedes-Benz Canada, Inc.
Customer Relations Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

Reporting safety defects
USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act of 1966”.
If you believe that your vehicle has a defect that could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to Administrator, NHTSA, 400 Seventh Street, SW., Washington, DC 20590.
You can also obtain other information about motor vehicle safety from http://www.safercar.gov

Limited Warranty
Observe the notes in this Operator’s Manual regarding the correct operation of your vehicle and possible damage to the vehicle. Damage to the vehicle which is caused by violation of these notes is not covered by the Mercedes-Benz implied warranty or the new or used vehicle warranty.

QR code for rescue card
The QR codes are secured in the fuel filler flap and on the opposite side of the B-pillar. In the event of an accident, rescue services can use the QR code to quickly find the appropriate rescue card for your vehicle. The current res-cue card contains the most important information about your vehicle in a compact form, e.g. the routing of the electric cables.
You can find more information at http://www.mercedes-benz.de/qr-code.

Data storage
A wide range of electronic components in your vehicle contain data memories.
These data memories temporarily or permanently store technical information about:

• the vehicle’s operating state
• incidents
• malfunctions

In general, this technical information documents the state of a component, a module, a system or the surroundings.
These include, for example:

• operating conditions of system components. For example, fluid levels
• the vehicle’s status messages and those of its individual components, e.g. number of wheel revolutions/speed, deceleration in movement, lateral acceleration, accelerator pedal position
• malfunctions and defects in important system components, e.g. lights, brakes
• vehicle reactions and operating conditions in special driving situations, e.g. airbag deployment, the intervention of stability control systems
• ambient conditions, e.g. outside temperature

This data is of an exclusively technical nature and can be used to:

• assist in recognizing and rectifying malfunctions and defects
• analyze vehicle functions, e.g. after an accident
• optimize vehicle functions

The data cannot be used to trace the vehicle’s movements.
When your vehicle is serviced, technical information can be read from the event data memory and malfunction data memory.
Services include, for example:

• repair services
• service processes
• warranties
• quality assurance

The vehicle is read out by employees of the service network (including the manufacturer) using special diagnostic testers. More detailed information is obtained from it if required.
After a malfunction has been rectified, the information is deleted from the malfunctioning memory or is continually overwritten.
When operating the vehicle, situations are conceivable in which this technical data, in connection with other information (if necessary, under consultation with an authorized expert), could be traced to a person.
Examples include:

• accident reports
• damage to the vehicle
• witness statements

Further additional functions that have been contractually agreed upon with the customer allow certain vehicle data to be conveyed by the vehicle as well. The additional functions include, for example, vehicle location in case of an emergency.

COMAND/Mercedes me connect (Canada: TELEAID)
If the vehicle is equipped with COMAND or Mercedes Connect, additional data about the vehicle’s operation, the use of the vehicle in certain situations, and the location of the vehicle are compiled through COMAND or the Mercedes Connect system.
For additional information, please refer to the COMAND User Manual or Digital Operator’s Manual and/or the Mercedes me Connect Terms and Conditions.

Event data recorders
USA only:
This vehicle is equipped with an event data recorder (EDR). This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crashes or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:

• How were various systems in your vehicle were operating
• Whether or not the driver and passenger safety belts were buckled/fastened
• How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,
• How fast the vehicle was traveling

These data can help provide a better understanding of the circumstances in which crashes and injuries occur. NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR under normal driving conditions and no personal data (e.g. name, gender, age, and crash location) are recorded. However, other parties, such as law enforcement could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation.
Access to the vehicle and/or the EDR is needed to read data that is recorded by an EDR, and special equipment is required. In addition to the vehicle manufacturer, other parties that have the special equipment, such as law enforcement, can read the information by accessing the vehicle or the EDR.
EDR data may be used in civil and criminal matters as a tool in accident reconstruction, accident claims, and vehicle safety. Since the Crash Data Retrieval CDR tool that is used to extract data from the EDR is commercially available, Mercedes-Benz USA, LLC (“MBUSA”) expressly disclaims any and all liability arising from the extraction of this information by unauthorized Mercedes-Benz personnel.
MBUSA will not share EDR data with others without the consent of the vehicle owners or, if the vehicle is leased, without the consent of the lessee. Exceptions to this representation include responses to subpoenas by law enforcement; by federal, state, or local government; in connection with or arising out of litigation involving MBUSA or its subsidiaries and affiliates; or, as required by law.
Warning: The EDR is a component of the Restraint System Module. Tampering with, altering, modifying, or removing the EDR component may result in a malfunction of the Restraint System Module and other systems.
State laws or regulations regarding EDRs that conflict with federal regulation are pre-emp-ted. This means that in the event of such conflict, federal regulation governs. As of December 2016, 17 states have enacted laws relating to EDRs.

Installing/removing the towing eye

WARNING

• The exhaust tail pipe may be very hot. There is a risk of burns when removing the rear cover.
• Do not touch the exhaust pipe. Take particular care when removing the rear cover.

The brackets for the screw-in towing eye are located in the bumpers. They are at the front and at the rear, behind the covers.

1. Remove the towing eye from the vehicle tool kit.
2. Press the mark on the cover: inwards in the direction of the arrow.
3. Take cover: off the opening.
4. Screw in the towing eye clockwise as far as it will go and tighten it.

Removing the towing eye

• Unscrew and remove the towing eye.
• Attach the cover: to the bumper and press until it engages.
• Place the towing eye in the vehicle tool kit.

FAQ’s