Mercedes-Benz E-CLASS SEDAN 2023 Cleaning and Care

2023 Mercedes Benz E-Class Specs, Price, Features, Mileage (Brochure)

Cleaning and Care

Information on Washing the Vehicle in a Car Wash
Risk of accident due to reduced braking effect after washing the vehicle
The braking effect is reduced after washing the vehicle.

• After the vehicle has been washed, brake carefully while paying attention to the traffic conditions until the braking effect has been fully restored.

Damage from automatic braking
If one of the following functions is activated, the vehicle will brake automatically in certain situations:

• Active Brake Assist
• Active Distance Assist DISTRONIC
• HOLD function
• Active Parking Assist

To avoid damage to the vehicle, deactivate these systems in the following or similar situations:

• During towing.
• In a car wash.

NOTE
Damage due to unsuitable car wash

• Before driving into a car wash make sure that the car wash is suitable for the vehicle dimensions.
• Ensure there is sufficient ground clearance between the underbody and the guide rails of the car wash.
• Ensure that the clearance width of the car wash, in particular the width of the guide rails, is sufficient.

To avoid damage to your vehicle when using a car wash, ensure the following beforehand:

• Active Distance Assist DISTRONIC is deactivated.
• The HOLD function is switched off.
• The 360° Camera or the rearview camera is switched off.
• The side windows and sliding sunroof are completely closed.
• The outside mirrors are folded in.
• The blower for the ventilation and heating is switched off.
• The windshield wiper switch is in position g. R The key is at a minimum distance of 10ft (3 m) away from the vehicle. Otherwise, the trunk lid could open unintentionally.
• For car washes with a conveyor system:
  • Neutral is engaged.
  • If you would like to leave the vehicle while it is being washed, make sure the key is located in the vehicle. Park position j will otherwise be engaged automatically.

If, after the car wash, you remove the wax from the windshield and wiper rubbers, this will prevent smearing and reduce wiper noise.

Information on using a power washer

WARNING
Risk of an accident when using power washers with round-spray nozzles The water jet can cause externally invisible damage. Components damaged in this way may unexpectedly fail.

• Do not use a power washer with round-spray nozzles.
• Have damaged tires or chassis parts replaced immediately.

To avoid damage to your vehicle, observe the following when using a power washer:

• The key is at a minimum distance of 10 ft (3 m) away from the vehicle. Otherwise, the trunk lid could open unintentionally.
• Maintain a distance of at least 11.8 in (30 cm) to the vehicle.
• Vehicles with decorative films: parts of your vehicle are covered with a decorative film. Maintain a distance of at least 27.6 in (70 cm) between the film-covered parts of the vehicle and the nozzle of the power washer. Move the power washer nozzle around while cleaning. The water temperature of the power washer must not exceed 140°F (60°C).
• Observe the information on the correct distance in the equipment manufacturer’s operating instructions.
• Do not direct the nozzle of the power washer directly at sensitive parts, e.g. tires, gaps, electrical components, batteries, illuminants or louvers.

Washing the vehicle by hand
Engine damage due to water ingress

• Take care not to point the water jet directly towards the air inlet grille below the hood.
• Observe the relevant legal requirements (e.g. in some countries, washing by hand is permitted only in specially designated wash bays).
• Use a mild cleaning agent (e.g. car shampoo).
• Wash the vehicle with lukewarm water using a soft car sponge. When doing so, do not expose the vehicle to direct sunlight.
•  Carefully hose the vehicle off with water and dry using a chamois.
• Observe the notes on the care of car parts.

Notes on paintwork/matt finish paintwork care
To avoid damaging the paintwork and interfering with the driving assistance systems, please observe the following notes:

Paint

• Insect remains: soak with insect remover and rinse off the treated areas afterwards.
• Bird droppings: soak with water and rinse off afterwards.
• Tree resin, oils, fuels and greases: remove by rubbing gently with a cloth soaked in petroleum ether or lighter fluid.
• Coolant and brake fluid: remove with a damp cloth and clean water.
• Tar stains: use tar remover.
• Wax: use silicone remover.
• Do not attach stickers, films or similar materials. Have film attached to the bumper only at a qualified specialist workshop.
• Remove dirt immediately, where possible.

Matt finish

• Use only care products approved for Mercedes-Benz.
• Do not attach stickers, films or similar materials. Have film attached to the bumper only at a qualified specialist workshop.
• Do not polish the vehicle and alloy wheels. R Use only car washes that correspond to the latest engineering standards.
• Do not use any car wash program with a final hot wax treatment.
• Do not use paint cleaners, buffing or polishing products or gloss preservers, e.g. wax.

In the event of paintwork damage:

• Always have paintwork repairs carried out at a qualified specialist workshop.
• Make sure the radar sensors function

Notes on cleaning decorative films
Observe the “Notes on paintwork/matte finish paintwork care”. They also apply to matte decorative films. Observe the notes on cleaning decorative films to avoid damage.

Cleaning

• For cleaning, use plenty of water and a mild cleaning agent without additives or abrasive substances (e.g. a car shampoo approved for Mercedes-Benz).
• Remove dirt as soon as possible. Avoid rubbing too hard in order not to damage the decorative film irreparably.
• If there is dirt on the finish or if the decorative film is dull: use the paint cleaner recommended and approved for Mercedes-Benz.
• Insect remains: soak with insect remover and rinse off the treated areas afterwards.
• Bird droppings: soak with water and rinse off afterwards.
• To prevent water stains, dry a film-wrapped vehicle with a soft, absorbent cloth after every car wash.

Avoiding damage to the decorative film

• The service life and color of decorative films are impaired by:
  • Sunlight
  • Temperature (e.g. hot air blower)
  • Weather conditions
  • Stone chippings and dirt
  • Chemical cleaning agents
  • Oily products
• Chemical cleaning agents
• Oily product Polishing will have the effect of shining the film-wrapped surface
• Do not treat matte or structured decorative films with wax. Permanent stains may occur.

Scratches, corrosive deposits, areas affected by corrosion, and damage caused by incorrect care cannot always be completely repaired. In this case, contact a qualified specialist workshop. You can obtain more information on care and cleaning agents from the manufacturer. In the case of film-wrapped surfaces, visual differences may occur between the surfaces that were not protected by a decorative film after a decorative film has been removed.

•  Have work or repairs to decorative films carried out at a qualified specialist workshop (e.g. at an authorized Mercedes-Benz Center).

Notes on the care of car parts
Risk of entrapment if the windshield wipers are switched on while the windshield is being cleaned If the windshield wipers are set in motion while you are cleaning the windshield or wiper blades, you can be trapped by the wiper arm.

• Always switch off the windshield wipers and the vehicle before cleaning the windshield or wiper blades.

To avoid damage to the vehicle, observe the notes on cleaning and care of the following car parts:

Wheels and rims

• Use water and acid-free alloy wheel cleaners.
• Do not use acidic alloy wheel cleaners to remove brake dust. This could damage wheel bolts and brake components.
• To avoid corrosion of the brake disks and brake pads, drive the vehicle for a few minutes after cleaning before parking it. The brake disks and brake pads will warm up and dry out.

Windows 
Damage to electronic components due to excess fluids When cleaning the windows from the inside, fluids such as cleaning agents or water may run down and get behind trim parts of the vehicle interior and cause damage to electronic components.

• Use cleaning agents as sparingly as possible.
• Immediately absorb any excess fluids.
• Clean the windows inside and outside with a damp cloth and with a cleaning agent recommended for Mercedes-Benz.
• Do not use dry cloths or abrasive or solvent-based cleaning agents to clean the insides of windows.

After changing the wiper blades or treating
the vehicle with wax, clean the windshield thoroughly with cleaning agents recommended for Mercedes-Benz. Failure to observe the application instructions may result in damage, smear marks or glare spots. Remove external fogging or dirt on the windshield in front of the multifunction camera. Otherwise, driving systems and driving safety systems may be impaired or unavailable.

Wiper blades

• Move the wiper arms into the replacement position.
• With the wiper arms folded out, clean the wiper blades with a damp cloth.
• Make sure that the wiper blades are coated.
• The coating may leave residue on a cloth. Do not rub the wiper blades excessively or clean them too often.

Exterior lighting

• Clean the lenses with a wet sponge and mild cleaning agent (e.g. car shampoo).
• Use only cleaning agents or cleaning cloths that are suitable for plastic lenses.

Sensors

• Clean the sensors in the front and rear bumpers with a soft cloth and car shampoo.
• When using a power washer, maintain a minimum distance of 11.8 in (30 cm).

Rearview camera and 360° Camera

• To open the rear camera cover, switch on the vehicle.
• Use clean water and a soft cloth to clean the camera lens.
• Do not use a power washer.

Notes on the care of the interior
Risk of injury from plastic parts breaking off after the use of solvent-based care products Care and cleaning products containing solvents can cause surfaces in the cockpit to become porous. When the airbags are deployed, plastic parts may break away.

• Do not use any care or cleaning products containing solvents to clean the cockpit.

WARNING
Risk of injury or fatal injuries from bleached seat belts Bleaching or dyeing seat belts can severely weaken them. This can, for example, cause seat belts to tear or fail in an accident. Never bleach or dye seat belts.

To avoid damage to the vehicle, observe the following notes on cleaning and care:

• Seat belts
  • Clean with lukewarm soapy water.
  • Do not use chemical cleaning agents.
  • Do not dry by heating them to over 176°F (80°C) or exposing them to direct sunlight.
• Display:
  • Switch off the display and let it cool down.
  • Clean the surface carefully with a microfiber cloth and a suitable display care product (TFT-LCD).
  • Do not use any other agents.
• Head-up display
  • Clean with a soft, non-static, lint-free cloth.
  • Do not use cleaning agents.
• Plastic trim
  • Clean with a damp microfiber cloth.
  • For heavy soiling: use a cleaning agent recommended for Mercedes-Benz.
  • Do not attach stickers, films or similar materials.
  • Do not allow cosmetics, insect repellent or sun cream to come into contact with the plastic trim.
• Real wood and trim elements
  • Clean with a microfiber cloth.
  • Black piano-lacquer look: clean with a damp cloth and soapy water.
  • For heavy soiling: use a cleaning agent recommended for Mercedes-Benz.
  • Do not use solvent-based cleaning agents, polishes or waxes.
• Headliner
  • Clean with a brush or dry shampoo.
• Carpet
  • Use a carpet and textile cleaning agent recommended for Mercedes-Benz.
  • The steering wheel made of genuine leather or DINA-MICA

NOTE
Damage caused by wrong cleaners

• Do not use solvent-based cleaning agents such as tar remover or wheel cleaner; neither should you use polishes or waxes. Otherwise, you may damage the finish.
• Clean with a damp cloth and 1% soapy water solution and then wipe with a dry cloth.
• For heavy soiling: use a cleaning agent recommended for Mercedes-Benz.
• Leather care: use a leather care agent that has been recommended for Mercedes-Benz.
• Do not allow the leather to become too damp.
• Do not use a microfiber cloth.

Leather is a natural product. It exhibits natural surface properties such as differences in structure, marks caused by growth and injury or subtle colour differences. These surface properties are characteristics of the leather and not material defects. Leather is also subject to a natural ageing process during which the surface properties change.

Genuine leather seat covers

• Vacuum up dirt such as crumbs or dust and then clean the seat covers with a damp cotton cloth and wipe down with a dry cloth. Regularly clean the seat covers.
• For heavy soiling: use a leather care agent recommended for Mercedes-Benz aftercare.
• Leather care: use a leather care agent that has been recommended for Mercedes-Benz.
• Do not use a microfiber cloth.
• Do not allow the leather to become too damp.
• Do not use oil-based cleaning and care products.

Leather is a natural product. It exhibits natural surface properties such as differences in structure, marks caused by growth and injury or subtle colour differences. These surface properties are characteristics of the leather and not material defects. Leather is also subject to a natural ageing process during which the surface properties change. Waves or wrinkling in the seat cover may occur due to the stress on the seat; this is caused by the natural leather material. Regular cleaning and care of the leather reduces soiling, wear marks and ageing damage and thus significantly extends its life span. Clothing that can leave stains (e.g. jeans) may discolour the leather.

DINAMICA seat covers

• Vacuum up dirt such as crumbs or dust and then use a damp cloth to clean.
• Do not use a microfiber cloth.

Imitation leather seat covers

• Vacuum up dirt such as crumbs or dust and then use a damp cotton cloth and a 1% soap solution to clean the entire seat cover.
• Do not spot clean.
• Use cleaning and care products recommended for Mercedes-Benz.
• Do not use a microfiber cloth.
• Do not use oil-based cleaning and care products.

Fabric seat covers

• Vacuum up dirt such as crumbs or dust and then use a damp microfiber cloth and a 1%soap solution to clean the entire seat cover.
• Do not spot clean.
• Use cleaning and care products recommended for Mercedes-Benz.
• Do not use oil-based cleaning and care products.

FAQ

 

Useful Link

View Full User Guide: Mercedes-Benz E-CLASS SEDAN 2023 User Manual

Download Manuals: https://www.mbusa.com/en/owners/manuals

2023 Mercedes Benz E-Class Specs, Price, Features, Mileage (Brochure)