Auto User Guide

Suzuki New ERTIGA 2020 User Manual


Suzuki New ERTIGA 2020 User Manual

Thank you for choosing SUZUKI products and welcome to our growing family. Your choice was a wise one; SUZUKI products have great value that will give you driving pleasure for years.
This owner’s manual was prepared to give you a safe, enjoyable, and trouble-free experience with your SUZUKI vehicle. In this manual, you will learn about the vehicle’s operation, its safety features, and maintenance requirements. Please read the manual carefully before operating your vehicle. Afterward, keep this manual in the glove box for further reference. Should you resell the vehicle, please leave this manual with it for the next owner. In addition to the owner’s manual, the other booklets provided with your SUZUKI vehicle explain the vehicle’s warranties. We recommend you read them as well to familiarize yourself with this important information. When planning the regularly scheduled maintenance of your SUZUKI, we recommend you visit your local SUZUKI dealership. Their factory-trained technicians will provide the best possible service and use only genuine SUZUKI parts and accessories.

The illustrations in this manual represent a typical variation, which may differ from your vehicle. “SUZUKI dealer” means an Authorized Suzuki Dealer and an Authorized Suzuki Service Workshop.

There are certain components of your vehicle incorporating data storage modules or memories, which temporarily or permanently store the technical data below listed. These data are exclusively technical and serve for (i) identifying and correcting faults that occurred in the Vehicle and/or (ii) optimizing functions of the Vehicle.

Recorded data

  • Malfunctions, faults, and errors in important system components. (e.g. lights, brakes)
  • actions of the Vehicle in certain situations (e.g. inflation of SRS airbags, activation of stability control system).
  • Operating conditions of system components (e.g. filling levels).
  • Status messages of the Vehicle and its individual components (e.g. vehicle speed, acceleration, deceleration, lateral acceleration).
  • Ambient conditions (e.g. outside temperature).

Recorded data vary depending on vehicle model or grade.

SUZUKI strongly recommends the use of genuine SUZUKI parts and accessories. Genuine SUZUKI parts and accessories are built to the highest standards of quality and performance and are designed to fit your vehicle’s exact specifications. A wide variety of non-genuine replacement parts and accessories for SUZUKI vehicles are currently available in the market. Using these parts and accessories can affect the vehicle’s performance and shorten its useful life. Therefore, installation of non-genuine SUZUKI parts and accessories is not covered under warranty.

Non-genuine SUZUKI parts and accessories
Some parts and accessories may be approved by certain authorities in your country. Some parts and accessories are sold as SUZUKI-authorized replacement parts and accessories. Some genuine SUZUKI parts and accessories are sold as re-use parts and accessories. These parts and accessories are non-genuine SUZUKI parts and accessories and use of these parts is not covered under warranty.

Re-use of genuine SUZUKI parts and accessories
The resale or re-use of the following items which could cause hazards for users is expressly forbidden:

  • Airbag components and all other pyrotechnic items, including their components (e.g. cushions, control devices and sensors)
  • Seat belt system, including their components (e.g. webbing, buckles and retractors)

The airbag and seat belt pre-tensioner components contain explosive chemicals. These components should be removed and disposed of properly by the SUZUKI-authorized service shop or scrap yard to avoid unintended explosion before scrapping.


  1. Rear Window Wiper (P.2-46)
  2. High-mount Stop Light (P.6-39)
  3. Radio Antenna (P.5-24)
  4. Engine Hood (P.5-58)
  5. Headlight (P.2-42, 6-35)
  6. Windshield Wipers (P.2-45)
  7. Fuel Filler Cap (P.5-57)
  8. License Plate Light (P.6-39)
  9. Tailgate (P.2-4)
  10. Rear Combination Light (P.6-38)
  11. Front Fog Light (if equipped) (P.2-30, 6-37)
  12. Outside Rearview Mirrors (P.2-21)
  13. Door Locks (P.2-2)
  14. Parking Sensors (if equipped)(P.3-23)

Floor Mats

To prevent the driver’s side floor mat from sliding forward and possibly interfering with the operation of the pedals, genuine SUZUKI floor mats are recommended. Whenever you put the driver’s side floor mat back in the vehicle after it has been removed, be sure to hook the floor mat grommets to the fasteners and position the floor mat properly in the footwell. When you replace the floor mats in your vehicle with a different type such as all-weather floor mats, we highly recommend using genuine SUZUKI floor mats for proper fitting.

Failure to take the following precautions may result in the driver’s side floor mat interfering with the pedals and causing a loss of vehicle control or an accident.

  • Make sure that the floor mat grommets are hooked to the fasteners.
  • Never stack floor mats.
  • Never use a floor mat that does not fit the floor contours.

Adjusting Seatbacks

All seatbacks should always be in an upright position when driving, or seat belt effectiveness may be reduced. Seat belts are designed to offer maximum protection when seatbacks are in the upright position. To adjust the seatback angle of front seats, pull up the lever on the outboard side of the seat, move the seatback to the desired position, and release the lever to lock the seatback in place.

It may be necessary to recline the seat-back to provide enough overhead clearance to remove the head restraint.

To raise the front head restraint, pull upward on the restraint until it clicks. To lower the restraint, push down on the restraint while holding in the lock lever. If a head restraint must be removed (for cleaning, replacement, etc.), push in the lock lever and pull the head restraint all the way out.


  • After using the walk-in function, be sure to return the folded seat back to an upright position.
  • Before returning a walk-in seat to its normal seating position, make sure that the feet of the passenger in the 3rd-row seat is out of the way.
  • After returning the seat to its normal seating position, make sure it is securely latched.

It may be necessary to fold forward the seatback to provide enough overhead clearance to remove the head restraint. Adjust the head restraint to the position which places the center of the head restraint closest to the top of your ears. If this is not possible for very tall passengers, adjust the head restraint as high as possible.

When you are not using a seat belt, stow the seat belt buckles of the right and left seating position into the pocket first. This helps prevent being caught by the seat and being damaged.

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