Jayco Eagle TT 2019 User Manual
The Jayco Eagle TT 2019 is a high-end travel trailer that blends comfort, convenience, and durability to make camping a great experience. This RV was made with great care and attention to detail. The inside is large and comfortable, with high-quality furniture, modern finishes, and layouts that put comfort and ease first. The living room is a nice place to relax and have fun, and the kitchen has everything you need to make meals quickly and easily. The master bedroom is a cozy place to relax, and the bathroom has new fixtures and a lot of space for storage. The Jayco Eagle TT 2019 promises a comfortable and fun camping trip with its sturdy build, reliable performance, and high-tech features. Whether you’re going on a weekend trip or a long road trip, this travel trailer has the style and functionality you need. It’s the perfect choice for RVers who want to travel in comfort and ease.
Warranty & Service
Congratulations! Thank you for selecting a Jayco recreation vehicle. We are excited to welcome you to our growing RV family. We are committed to being the most respected name in RVs. We invite you to drop by our Visitors Center located in Middlebury, Indiana. Jayco recreation vehicles are manufactured for use as temporary living quarters for recreation, camping, and travel uses, all as defined by the bylaws of the Recreation Vehicle Industry Association (RVIA). This recreation vehicle is not intended for use as a full-time residence or for commercial use. Commercial use means using the recreation vehicle as a business asset such as a mobile office or using the recreation vehicle for lease or rental purposes. Jayco reserves the right to discontinue or change specifications or design at any time without notice and without incurring any obligation whatsoever. Recreation vehicles built for sale in Canada may differ to conform to Canadian Codes.
To book a factory tour or check on available tour times (free admission, closed holidays) please log on to https://www.jayco.com and hold the mouse pointer on the ABOUT JAYCO heading. Select “FACTORY TOURS” from the drop-down menu that opens.
Options and Equipment
Jayco recreation vehicles are available in several sizes and models, so accessories and components may differ slightly between models. Some equipment described in this manual may not apply to your recreation vehicle. Jayco reserves the right to discontinue or change specifications or design at any time without notice, and to make additions or improvements without incurring any obligations upon itself to install these changes on its products previously manufactured. Recreation vehicles built for sale in Canada may differ to conform to Canadian Codes.
At the time of the sale of the new recreation vehicle, your Jayco dealer is expected to:
Deliver your recreation vehicle in the best condition possible. Your recreation vehicle must pass the dealer’s pre-delivery inspection (PDI), including all systems tests.
- Provide orientation of the recreation vehicle, its systems, components, and operation.
- Request that you read all warranty information and explain any provision not clearly understood.
- Ensure you receive the Warranty Packet. Your dealer can assist you in completing the OEM warranty cards or registrations, and locate any required component model or serial numbers.
- Complete and return the “Warranty Registration and Customer Delivery Form” to Jayco within 10 days of delivery to activate the applicable warranty coverage.
The Limited Warranty is activated only after Jayco receives a signed and dated “Warranty Registration and Customer Delivery Form” from your dealer.
Jayco has empowered its dealers to make warranty and repair decisions. If a special circumstance occurs that requires information from Jayco, we have asked your dealer’s service management to make contact on your behalf. This is why you should always talk to your dealer’s service management first.
NOTE: Please provide the following information when contacting us for assistance:
- Customer name and current location.
- Phone number where you can be reached.
- 17-digit chassis Vehicle Identification Number (VIN) or 9-digit Serial
- The current vehicle mileage (motor homes)
- Your date of purchase.
- If applicable, the component description, serial number, and model number.
- A detailed description of the concern.
- The name of your selling dealer.
- If different from above, the contact information for the RV repair facility you are contacting Jayco to discuss.
An important note about alterations and warranties
Installations or alterations to the original equipment vehicle as distributed by Jayco are not covered by the Jayco Limited Warranty. The special body company, assembler, equipment installer or up fitter is solely responsible for warranties on the body or equipment and any alterations (or any effect of the alterations) to any of the parts, components, systems, or assemblies installed by Jayco. Jayco is not responsible for the safety or quality of design features, materials or workmanship of any alterations by such suppliers.
Obtaining Emergency Warranty Repair
- Call 1-(800)-283-8267 or use our website dealer locator to find an authorized Jayco dealer in your area. Contact them for an appointment; they will handle all warranty repair billing and returned parts for you.
- If you cannot locate an authorized Jayco dealer near you, ask the campground staff for referrals or check the local telephone yellow Pages. Or contact Jayco Customer Service or your selling dealer for assistance in locating a repair facility.
- Contact the RV repair facility to discuss your situation and make an appointment. Ask how their billing will be handled. They may choose to bill Jayco directly; otherwise, you are expected to pay them.
- Have the RV repair facility inspect your RV. Either they or you must call Jayco Customer Service to discuss applicable warranty coverage prior to any repair work being performed.
- Jayco Customer Service will issue an authorization number upon warranty repair approval and advise if any original parts need to be returned.
- Once Jayco Customer Service has issued an authorization number, the RV repair facility may begin actual repair to your RV.
- Inspect the completed repair work thoroughly. If you are not satisfied, communicate that immediately to the RV repair facility management. Make sure you are satisfied with the repair before you pay or leave the premises.
- For reimbursement, either you or the RV repair facility must send a copy of your itemized repair bill and all requested returned parts by UPS (regular ground, freight pre-paid) within 60 days of the completed repair date.
To expedite processing your warranty claim, include your name, address, phone number, RV 17-digit VIN, and authorization number. If returning parts include a copy of your return freight bill.
Obtaining weekend or after-business-hours repair assistance
If an authorized Jayco dealer is not located nearby, contact your selling dealer for assistance. If your dealer is closed, check with the campground staff or telephone yellow pages for an RV repair facility. Have the item repaired and contact Jayco Customer Service immediately the following business day.
Failure to contact Jayco Customer Service, unauthorized or improper warranty repairs, or failure to return requested original parts may result in loss of reimbursements and/or loss of warranty.
Jayco Travel Club
All owners of Jayco recreation vehicles are eligible for membership in the Jayco Travel Club.
The club promotes family camping and the active use of your RV with others who have similar interests in the RV lifestyle.
One “International Rally” is held each year in various locations around the United States and Canada. In addition, the club offers a variety of local and regional activities throughout the year.
By belonging to the Jayco Travel Club, you will find new ways to enjoy your RV and make friends all across the country. For more information, please visit www.Jaycorvclub.com or call 1-800-262-5178.
About This Manual
This manual is a guide to the operation of the features, equipment, and controls in your recreation vehicle. If you find components vary significantly from what is described, please contact your dealer to ensure you have the correct information. Nothing in this manual creates any warranty, either expressed or implied.
This Owner’s Manual and Warranty Packet are to be considered permanent components of the vehicle. Keep them in your recreation vehicle at all times for personal reference. If the recreation vehicle is sold, it should remain with the vehicle for the next owner. Nothing in this manual creates any warranty, either expressed or implied, nor does it cover every possible detail of equipment, standard or option, installed on or in your recreation vehicle. Information, illustrations, and specifications in this manual reflect the most current available at the time of publication approval, are subject to change, and not intended to indicate actual size.
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