2023 Hyundai Santa Fe Keys and Smart Key User Guide

2023 Hyundai Santa Fe Keys and Smart Key User Guide

The 2023 Hyundai Santa Fe’s smart key features and keys will be covered in this article. Learn crucial details about programming, usage, and troubleshooting to improve your experience as a car owner and guarantee easy access to your car.

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Hyundai ACCESSING YOUR VEHICLE Guide

Remote key (if equipped)
Your HYUNDAI uses a remote key, which you can use to lock or unlock the driver and passenger doors or the liftgate.

1. Door Lock
2. Door Unlock
3. Liftgate Open
4. Panic

Locking
To lock :

1. Close all doors, engine hood and liftgate.
2. Press the Door Lock button (1) on the remote key.
3. The doors will lock. The hazard warning lights will blink. Also, the side view mirror will fold, if ‘Convenience unlock’ is selected from the User Settings mode on the LCD display. For more details, refer to “LCD Display” in chapter 4.
4. Make sure the doors are locked by checking the position of the door lock button inside the vehicle.

WARNING
Do not leave the keys in your vehicle with unsupervised children. Unattended children could place the key in the ignition switch and may operate power windows or other controls, or even make the vehicle move, which could result in serious injury or death.

Unlocking
To unlock:

1. Press the Door Unlock button (2) on the remote key.
2. The doors will unlock. The hazard warning lights will blink two times. Also, the side view mirror will unfold, from the User Settings mode on the LCD display. For more details, refer to “LCD Display” in chapter 4.

Information
After unlocking the doors, the doors will lock automatically after 30 seconds unless a door is opened.

Panic alarm
The horn sounds and the hazard warning lights blink for about 30 seconds if this button is pressed for more than 0.5 seconds. To stop the horn and lights, press any button on the transmitter.

Information
The word “HOLD” is written on the button to inform you that you must press and hold the button for more than one second.

Start-up
For detailed information refer to “Key Ignition Switch” in chapter 6.

NOTICE
To prevent damaging the remote key:

• Keep the remote key away from water or any liquid and fire. If the inside of the remote key gets damp (due to drinks or moisture), or is heated, internal circuit may malfunction, excluding the car from the warranty.
• Avoid dropping or throwing the remote key.
• Protect the remote key from extreme temperatures.

Mechanical key
If the remote key does not operate normally, you can lock or unlock the door by using the mechanical key. To unfold the key, press the release button then the key will unfold automatically. To fold the key, fold the key manually while pressing the release button.

NOTICE
Do not fold the key without pressing the release button. This may damage the key.

Remote key precautions
The remote key will not work if any of the following occur:

• The key is in the ignition switch.
• You exceed the operating distance limit (about 10 m [30 feet]).
• The remote key battery is weak.
• Other vehicles or objects may be blocking the signal.
• The weather is extremely cold.
• The remote key is close to a radio

transmitter such as a radio station or an airport which can interfere with normal operation of the remote key. When the remote key does not work correctly, open and close the door with the mechanical key. If you have a problem with the remote key, it is recommended that you contact an authorized HYUNDAI dealer. If the remote key is in close proximity to your mobile phone, the signal could be blocked by your mobile phone’s normal operational signals. This is especially important when the phone is active such as making and receiving calls, text messaging, and/ or sending/receiving emails. Avoid placing the remote key and your mobile phone in the same location and always try to maintain an adequate distance between the two devices.

Information
This device complies with Part 15 of the FCC rules. Operation is subject to the following three conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
3. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the device.

NOTICE
Keep the remote key away from electromagnetic materials that block electromagnetic waves to the key surface.

Battery replacement
Battery Type: CR2032

1. Insert a slim tool into the slot and gently pry open the cover.
2. Remove the old battery and insert the new battery. Make sure the battery position is correct.
3. Reinstall the rear cover of the remote key.

If you suspect your remote key might have sustained some damage, or you feel your remote key is not working correctly, it is recommended that you contact an authorized HYUNDAI dealer.

WARNING
THIS PRODUCT CONTAINS A BUTTON BATTERY. If swallowed, a lithium button battery can cause severe or fatal injuries within 2 hours. Keep batteries out of reach of children. If you think batteries may have been swallowed or placed inside any part of the body, seek immediate medical attention.

Information
An inappropriately disposed battery can be harmful to the environment and human health. Dispose of the battery according to your local law(s) and regulation.

Smart key (if equipped)
Your HYUNDAI uses a smart key, which you can use to lock or unlock a door (and liftgate) and even start the engine even just carrying the key.

1. Door lock
2. Door unlock
3. Liftgate Open (Liftgate) Liftgate Open / Close (Power liftgate)
4. Panic Open / Close
5. Remote Smart parking Assist (Forward)
6. Remote Smart parking Assist (Rearward)
7. Remote start
   
   

1. Door lock
2. Door unlock
3. Panic
4. Remote Smart Parking Assist (Forward)
5. Remote Smart Parking Assist (Rearward)
6. Remote start

Locking your vehicle (Button type)

To lock :

1. Close all doors, engine hood and liftgate.
2. Carry the smart key.
3. Either press the door handle button or press the Door Lock button (1) on the smart key.
4. The hazard warning lights will blink. Also, the side view mirror will fold, approach’ is selected from the User Settings mode on the LCD display. For more details, refer to “LCD Display” in chapter 4.
5. Make sure the doors are locked by checking the position of the door lock button inside the vehicle.

Locking your vehicle (Touch sensor type)

1. Close all of the doors, the hood and the liftgate.
2. Make sure you have the smart key in your possession and touch either the touch sensor on the door handle (the engraved part) or press the Door Lock button (1) on the smart key within 1 second.
3. The doors, hood and trunk are locked.

The chime will sound once and the hazard warning lights will blink.

• The door handle button will only operate when the smart key is within 28~40 inches (0.7~1 m) from the outside door handle.
• Make sure the doors are locked by pulling the door handle.
• If you locked the door with the touch sensor on the door handle, the doors cannot be unlocked with the sensor within 3 seconds.

Even though you press the outside door handle button, the doors will not lock and the chime will sound for three seconds if any of the following occur:

• The Smart Key is in the vehicle.
• The Engine Start/Stop button is in ACC or ON position.
• Any door except the liftgate is open.

CAUTION
When you leave your vehicle with the smart key, make sure to press the button on the front door handle or touch the touch sensor on the front door handle to lock the doors after close all of the doors, the hood and the trunk. If you do not press the button or touch the touch sensor firmly, the doors might not be locked so please use caution.

WARNING
Do not leave the Smart Key in your vehicle with unsupervised children. Unattended children could press the Engine Start/ Stop button and may operate power windows or other controls, or even make the vehicle move, which could result in serious injury or death.

Unlocking your vehicle

1. Make sure you have the smart key in your possession.
2. Press the Door Unlock button (2) on the smart key, press the button on the front door handle or touch the door unlock sensor inside of the front door handle to unlock the doors.
3. All of the doors will unlock. When the doors unlock, the hazard warning lights will blink two times and the chime will sound.

• The door handle button will only operate when the smart key is within 28~40 inches (0.7~1 m) from the outside door handle.
• If you do not open the door after unlocking within 30 seconds, it will return to the lock mode.
• If you unlocked the door with the door handle, the doors cannot be locked with the sensor within 2 seconds.

Opening the liftgate
To open the liftgate:

1. Make sure you have the smart key in your possession.
2. Press either the liftgate open/close button on the vehicle or press and hold the liftgate open button on the smart key for more than one second. The hazard warning lights will blink two times and the liftgate will open.

Remotely starting vehicle (if equipped)
You can start the vehicle using the Remote Start button on the smart key. To start the vehicle remotely:

1. Press the door lock button on the smart key within 32 feet (10 m) from the vehicle.
2. Press the Remote Start button for more than 2 seconds within 4 seconds after pressing the door lock button.
3. The hazard warning lights will blink and the engine will start.
4. To turn off the remote start function, press the Remote Start button once.

Information

• The vehicle must be in P (Park) for the remote start function to start.
• The engine turns off if you get on the vehicle without a registered smart key.
• The engine turns off if you do not get on the vehicle within 10 minutes after remotely starting the vehicle.
• The Remote Start button may not operate if the smart key is not within 32 feet (10 m).
• The vehicle will not remotely start if the engine hood or liftgate is opened.
• Do not idle the engine for a long period.

Remotely moving vehicle forward or reverse (if equipped)
With the smart key, the driver can move the vehicle forward or reverse using the Forward or Reverse button on the smart key. For more details, refer to “Remote Smart Parking Assist (RSPA)” section in chapter 7.

Panic alarm
The horn sounds and the hazard warning lights blink for about 30 seconds if this button is pressed for more than 0.5 seconds. To stop the horn and lights, press any button on the transmitter.

Start-up
You can start the vehicle without inserting the key. For more details, refer to the “Engine Start/Stop Button” section in chapter 6.

Information
If the smart key is not moved for some time, the detection function for smart key operation will pause. Lift the smart key to activate the detection again.

NOTICE
To prevent damaging the smart key:

• Keep the smart key in a cool, dry place to avoid damage or malfunction. Exposure to moisture or high temperature may cause the internal circuit of the smart key to malfunction which may not be covered under warranty.
• Avoid dropping or throwing the smart key.
• Protect the smart key from extreme temperatures.

Mechanical key
If the Smart Key does not operate normally, you can lock or unlock the driver’s door by using the mechanical key. To remove the mechanical key from the smart key FOB:
Press and hold the release button (1) and remove the mechanical key (2). Insert the mechanical key into the key hole on the door. To reinstall the mechanical key, put the key into the hole and push it until a click sound is heard.

Loss of a smart key
A maximum of two smart keys can be registered to a single vehicle. If you happen to lose your smart key, it is recommended that you should immediately take the vehicle and remaining key to your authorized HYUNDAI dealer or tow the vehicle, if necessary.

Smart key precautions
The smart key may not work if any of the following occur:

• The smart key is close to a radio transmitter such as a radio station or an airport which can interfere with normal operation of the transmitter.
• The smart key is near a mobile two way radio system or a mobile phone.
• Another vehicle’s smart key is being operated close to your vehicle.

If the smart key does not work correctly, open and close the door with the mechanical key. If you have a problem with the smart key, it is recommended to contact an authorized HYUNDAI dealer.
If the smart key is in close proximity to your mobile phone, the signal could be blocked by your mobile phone’s normal operational signals. This is specifically relevant when the phone is active such as making and receiving calls, text messaging, and/or sending/receiving emails. When possible, avoid keeping the smart key and your mobile phone in the same location such as a pants or jacket pocket in order to avoid interference between the two devices.

Information
This device complies with Part 15 of the FCC rules. Operation is subject to the following three conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
3. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the device.

NOTICE

• Keep the smart key away from electromagnetic materials that blocks electromagnetic waves to the key surface.
• Always have the smart key with you when leaving the vehicle. If the smart key is left near the vehicle, the vehicle battery may be discharged.

Battery replacement
If the Smart Key is not working properly, try replacing the battery with a new one.
Battery Type: CR2032
To replace the battery:

If the Smart Key is not working properly, try replacing the battery with a new one. Remove the smart key cover by turning the screwdriver clockwise by inserting the screwdriver (-) into the hole.

Battery Type: CR2032
To replace the battery:

1. Remove the mechanical key.
2. Use a slim tool to pry open the rear cover of the smart key.
3. Remove the old battery and insert the new battery. Make sure the battery position is correct.
4. Reinstall the rear cover of the smart key.

If you suspect your smart key might have sustained some damage, or you feel your smart key is not working correctly, it is recommended that you contact an authorized HYUNDAI dealer.

WARNING
THIS PRODUCT CONTAINS A BUTTON BATTERY. If swallowed, a lithium button battery can cause severe or fatal injuries within 2 hours. Keep batteries out of reach of children. If you think batteries may have been swallowed or placed inside any part of the body, seek immediate medical attention.

Information
An inappropriately disposed battery can be harmful to the environment and human health. Dispose of the battery according to your local law(s) or regulations.

Immobilizer system
The immobilizer system helps protect your vehicle from theft. If an improperly coded key (or other device) is used, the engine’s fuel system is disabled. When the Engine Start/Stop button is pressed to the ON position, the immobilizer system indicator should come on briefly, then go off. If the indicator starts to blink, the system does not recognize the coding of the key. Press the Engine Start/Stop button to the OFF position, then press the Engine Start/Stop button to the ON position again. The system may not recognize your key’s coding if another immobilizer key or other metal object (for example, key chain) is near the key. The engine may not start because the metal may interrupt the transponder signal from transmitting normally. If the system repeatedly does not recognize the coding of the key, it is recommended that you contact your HYUNDAI dealer. Do not attempt to alter this system or add other devices to it. Electrical problems could result that may make your vehicle inoperable.

WARNING
In order to prevent theft of your vehicle, do not leave spare keys anywhere in your vehicle. Your immobilizer password is a customer unique password and should be kept confidential.

NOTICE
The transponder in your key is an important part of the immobilizer system. It is designed to give years of trouble-free service, however you should avoid exposure to moisture, static electricity and rough handling. Immobilizer system malfunction could occur.

Information
This device complies with Part 15 of the FCC rules. Operation is subject to the following three conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
3. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the device.

Hyundai Digital Key

Digital Key Application
To use Hyundai Digital Key mobile app, you should install Hyundai digital key application. Search ‘Hyundai digital key’ in the Google Play Store and download the app. Please refer to the detailed manual of the digital key app. The option can be found under the following app menu: Please note the manual before using the app. This service is only available for Android smartphones. Please confirm supported/compatible devices on our website.

WARNING
For used vehicle
If any of the digital key (smartphone key or card key) is already registered when you press ON button after unlocking the doors, the message ‘Digital key(s) active’ appears on the instrument cluster once. If you buy a used vehicle, you should confirm the message and delete the registered smartphone key and card key. In addition, please notify the Hyundai Customer Care Center. If the card key does not work properly, please delete the card key and register the smartphone key and re-register the card key.

For vehicle maintenance
If you need to have your Digital Key System repaired or replaced please ensure you Smartphone Key is still active. You may have to pair your phone again. In the case, re-initialize your Digital Keys using the Hyundai Digital Key mobile app.

Digital key (smartphone) NFC function
You can use the Digital Key NFC (Near Field Communication) function after turn your smartphone NFC settings on. And you should unlock & turn on smartphone screen to use it. To change the NFC mode of the smartphone, please refer to the smartphone manual or contact to the customer service center of smartphone manufacturers.

Digital key (smartphone)

Hyundai Digital Key (Smartphone) Pairing

1. Turn the vehicle on with the Smart key and make sure to keep the smart key inside the vehicle during digital key registration.
2. Register your Digital key from the vehicle user setting menu as follows.

• With Navigation screen : From the infotainment screen menu, go to [Setup] – [Vehicle] – [Digital Key] – [Smart Phone Key] then select the [Save] from submenu.
• Without navigation screen : From cluster menu, go to [Digital Key] – [Smart Phone Key] and select [Save].

Information
The [Save] button will be disabled if the digital key (Smartphone key) is already saved. Please refer to “Digital Key Delete” in this manual and follow the digital key delete procedure in your car before Digital key save. Please refer to the ‘Tutorial’ on your Digital key app and delete the previous saved key in your smartphone before save.

3. Select the vehicle to save on your Digital key application and activate the save mode.

• Save mode is available only on the vehicle owner’s Digital key application.

4. Place the backside of smartphone onto the wireless charging pad(in-vehicle authentication pad).
The saving process will begin automatically.
5. Once the digital key save is complete, a message will be shown on the infotainment screen or cluster.
6. Remove the smartphone from the pad and complete the saving process.

1. : Indicator light
2. : Wireless Charging Pad (In-vehicle Authentication Pad)
   
   

Hyundai Digital Key (Smartphone Key) Deletion

1. Turn the vehicle on with the Smart key and make sure to keep the smart key inside the vehicle during delete process.
2. Delete your Digital key from the vehicle user setting menu as follows.

• With Navigation screen : From the infotainment screen menu, go to [Setup] – [Vehicle] – [Digital Key] – [Smart Phone Key] then select the [Delete] from submenu.
• Without navigation screen : From cluster menu, go to [Digital Key] – [Smart Phone Key] and select [Delete].

Information
The [Delete] button will be disabled if there is no digital key (Smartphone key) saved.

3. Once the digital key delete is complete, a message will be shown on the infotainment screen or cluster.
4. Go to [Initialize Digital Key] menu on the digital key application and select the vehicle to delete the digital key information.

• If the saved digital key information in your car is deleted due to vehicle maintenance, the digital key in your smartphone should be deleted as well.
• For more information, please refer to the ‘Tutorial’ on your Digital key app.

CAUTION

• If the smartphone is removed from the interior authentication
  pad during enrollment, the saving process will be cancelled.
• If the infotainment or instrument cluster screen is changed during
  enrollment, the saving process will be cancelled.
• If the vehicle is turned off during enrollment, the saving process will be cancelled.
• If the gear is shifted, the saving process will be cancelled.
• If you try to save the smartphone which is not logged in with the vehicle owner’s ID or if you try to save the Card key, the saving process will not begin.
• If the NFC setting on your smartphone is off, the saving process will not begin.
• If the smartphone screen is changed to off or locked status, the saving process will be cancelled.
• If there is no Smart key during the save process, the saving process will not begin.

Set up main vehicle
You can manage multiple digital keys from the Digital key app. From the list of digital keys you own, select the vehicle you want to make your priority vehicle. For more information, please refer to the ‘Tutorial’ on your Digital key app.

1. : Door handle authentication pad

NFC door lock/unlock
You should contact your smartphone’s NFC antenna(backside of phone) to door handle authentication pad (1) marked position near by the lock button) of driver’s (or front passenger’s) outside door for 2 seconds to lock or unlock the doors. If the Two Press Unlock feature is applied (press twice for unlocking), driver’s seat door will be unlocked by contacting the digital key (smartphone key). In this state, if you contact one more time within 4 seconds, all the doors unlock. Please make sure the doors are locked. If you do not open any of the doors after unlocking, it automatically re-lock after 30 seconds. Note that you cannot lock your vehicle when you contact NFC antenna in the smartphone to the door handle pad if any of the following occurs:

• The Proximity / Smart Key is in the vehicle.
• The Engine Start/Stop button is in ACC or ON position.
• Any of the doors, hood and trunk is opened.

If the smartphone digital key does not work, please remove the smartphone more than 4 inches (0.1 m) from the door handle authentication pad and try it again. After unlock the door or start up the vehicle with digital key, even though the driver tries to lock the doors by the central door lock switch, the door lock will be once locked and immediately released at the moment of door closed.

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Start-up with Digital Key

1. After placing your registered smartphone onto the interior authentication pad (wireless charger), step on the brake and press the Engine Start/Stop button.
2. After start-up, the digital key data will be automatically updated. It takes 5 to 20 seconds, after that, the smartphone can be go into the wireless charging mode automatically. Once the engine started, you can remove the smartphone from the pad.
   
   

A: Indicator light
B: Wireless Charging Pad (In-vehicle Authentication Pad)

Information
After reconnecting the vehicle battery power supply or charging the battery, it may take time to operate due to remote renewal of security information. When you lock or unlock the door with NFC, please contact and hold your smartphone on the door handle until it works. The solution allows for offline mode usage when the mobile data connection of the smartphone is weak. When you are in the place where the mobile data connection of your smartphone is available and place your smartphone on the interior authentication pad (wireless charger) and start up your vehicle or contact the digital key on the door handle to lock or unlock the door, the remote renewal of security information starts automatically. Even though the engine is turned on, please wait until the remote renewal process is completed and wireless charger is converted to charging mode.

CAUTION
The engine can be turned on if the registered smartphone or card key is placed on the interior authentication pad (wireless charger). Do not leave unsupervised children or people who are not aware of the system since it can result in serious injury or death. Always have the registered digital key (smartphone) or card key with you to prevent vehicle theft when leaving the vehicle. For more information, refer to the Engine Start/Stop button in chapter 6.

Remote Control with Digital Key
To use the remote control function with your android smartphone, Bluetooth must be turned on. Remote Control Connection with Digital Key

1. Open Hyundai digital key application on the smartphone. Select the vehicle to activate the remote control function as a main vehicle.
2. Approach with the activated smartphone app to your vehicle
   and you can check whether the connection is available. If it enables your smartphone to connect, connect with your vehicle by pressing the connect button. The remote control function is activated after completing the process.

Remote Control Operation with Digital Key
You can execute the remote control operation including door lock/unlock, panic on/off, remote start / remote stop and trunk opening. The icon for each function will be highlighted and alarm/vibration also provided when the operation is performed. Note that you cannot lock your vehicle using the Hyundai digital key app if any of the following occurs:

• The Engine Start/Stop button is in ACC or ON position.
• Any doors are open. When the smartphone and the vehicle are connected by the Bluetooth function but the remote control command cannot be received over 5 minutes, the remote control connection is cancelled automatically.

CAUTION

• If metallic window tint was applied to your vehicle, it may cause bad Bluetooth connection or performance degradation of the digital key.
• If multiple users operate the remote control function simultaneously, the connection between the digital key and the vehicle might result in failed commands. Please connect and operate the remote control function only the necessary user.
• When using the remote control operation, the driver (the remote control user) should leave the vehicle after confirming the door lock (the chime sounds once and the hazard warning lights blink).
• The remote functions of the Digital Key app enable the vehicle to be controlled from a set distance. If the digital key or the vehicle goes beyond the operable distance, the remote control function might be disconnected or cancelled.
• If the digital key (smartphone) is connected with the vehicle for the remote control, the driver with the key goes far away from the vehicle, the function might not work.
• If the remote control operation is executed where the mobile connection is weak, Bluetooth connection is poor due to several Bluetooth devices or there is an object such as metal or concrete, it might be delayed or the operable distance might decrease. You should not cover the smartphone with your hand or place other devices which can cause frequency interference. It may result in poor performance.
• If the remote control function is not available, please use NFC function to lock or unlock the doors.

Remote Start with Digital Key

• When the shift button of your vehicle is in P (Park) and all of the doors including trunk and hood is locked and the vehicle is off, press the Door Lock button in the Hyundai Digital Key app then press the Remote Start button within 4 seconds. You can confirm the engine is on if the hazard warning lights blinks two times and the chime sounds.
• If you want to turn off the engine, press Remote Engine Stop. Air Conditioner / Heating system maintains the same status as when you last used the vehicle.
• Unless you put the registered digital key(smartphone) on the interior authentication pad (wireless charger) when the remote start function is on, the engine will turn off.
• If you do not get on the vehicle within 10 minutes after the engine turns on, the vehicle will turn off.

For more information, refer to the Engine Start/Stop button in chapter 6.
Vehicle information Display The digital key application displays
the vehicle information such as driving or door conditions through the communication with the vehicle.

• How to check : Select the vehicle what you want to check and touch the vehicle image, then vehicle information display page will be shown.
• Contents : accumulated odometer, latest fuel economy, driving range, fuel remaining, tire pressure, doors lock/unlock status and last data updated time.
• Displayed vehicle date could be differed from the current vehicle condition.
• For more information, please refer to the ‘Tutorial’ on your Digital key app.

Smartphone change/App deletion
If you change your smartphone or delete the Hyundai Digital Key App, please refer to the following to set up your Digital Key: Smartphone Change/ Reset If you change or reset the smartphone, the registered digital key in your previous smartphone may not be used. Please refer to following procedure to use the digital key.

1. Install the digital key application and log in.
2. If you are the owner, retry the Digital key save process.
3. If you are the sharer, need to re-share the key from owner.

App delete & reinstall/ Delete App data You can re-download the digital key from server in these cases as follow procedure.

1. Reinstall the application and log in.
2. Input the PIN number for user verification.
3. If PIN is correct, digital key data will be re-downloaded to your smartphone and you can use it without any further registration or sharing.

Smartphone operability with Digital Key The digital key application may not be available to old type smartphones. Please check the available smartphone models with your dealer. NFC antenna position on the smartphone can be confirmed on each smartphone’s manual or contact to customer service center of the smartphone manufacture.

CAUTION

• Do not leave the registered digital key (smartphone) and card key in your vehicle. Please carry around your keys all the times.
• If you happen to lose your digital key (smartphone) or card key
  registered as a main user’s key, you should immediately delete the key on the vehicle’s key menu. For more information, refer to the Digital Key Deletion in this chapter.
• If you registered your digital key (smartphone) or card key in the
  vehicle, a message appears on the instrument cluster and let you know the key is registered. (Message: Digital key(s) active.)
• If you buy a used vehicle, you should confirm the message and delete the registered smartphone key and card key. In this case, you should carry your smart key.
• If you keep place the NFC card of the digital key on the interior
  authentication pad (wireless charger) while driving, it may cause a malfunction of the NFC card.
• You should remove your NFC card of the digital key on the interior authentication pad after turning on the engine.
• Hyundai digital key app may not work properly when the NFC or
  Bluetooth communication between smartphone and car is not good.
• If the remote control operation is executed where the mobile connection is weak, Bluetooth connection is poor due to lots of Bluetooth devices or there is an object such as metal or concrete, it
  might be delayed or the operable distance might decrease. Especially, you should not cover the smartphone with your hand or place other devices which can cause frequency interference. It may result in poor performance.
• If the remote control function is not activated, please use NFC function to lock or unlock the doors
• You should be careful not to press the remote control button
  on the digital key (smartphone) accidentally.
• If the digital key (smartphone) is discharged or defective or you
  cannot use the digital key since the vehicle battery is discharged, use the inside door lock button to lock all of the doors.

CAUTION

• Hyundai digital key app on the smartphone and card key may not
  work if any of the following occurs:
  • Hyundai digital key app on the smartphone is deleted. (Required to reinstall the app)
  • Account log in information of Hyundai digital key app is expired. (Required to re-log in)
  • When you try to log in to another smartphone instead of the registered smartphone with same user account.
  • Smartphone rooting or app hacking is detected.
  • Smartphone battery or the vehicle battery is discharged.
  • Smartphone’s screen is off or locked.
  • NFC or Bluetooth is turned off on the smartphone settings.
  • Smartphone’s mobile network setting is off or airplane mode is
    activated.
  • A credit card is overlapped in the back of your smartphone or metal or thick case is used.
  • Use the card key with insert it into the wallet or card holder or overlapping with other
  • If you use a smart phone cover that uses wireless communication or is made of metal, the digital key NFC function may not work properly. Remove the smart phone cover before using the digital key NFC function.
• The vehicle may not be controlled by the smartphone if any of the following occurs:
  • Basic and necessary functions of the smartphone manufacturer are operating. (General call, urgent call, audio or NFC payment)
  • Wireless earphone is operating. (General call, urgent call or audio)
  • The digital key app function such as basic setting or app launching is limited by prior policy according to the manufacturer while using a smartphone produced by domestic and foreign manufactures.
• If you change the smartphone number, you should modify the user account information on the HYUNDAI customer web site to use the digital key app.
• If the vehicle owner changes the smartphone device, the new smartphone should be registered in the car after deleting the registered digital key(smartphone).
• If a sharer changes or reset the smartphone, the key should be re-shared from owner.
• Some of the old smartphone may not work properly. Please check the available smartphone models with your dealer.
• NFC antenna position on the smartphone can be confirmed on each smartphone’s manual or contact to customer service center of the smartphone manufacture.

Digital key (Card key)

Digital key (Card key) save

1. Install Hyundai digital key app in main user’s smartphone and register the digital key (smartphone). Please refer to the registration method of the digital key (smartphone).
2. Using the [Pair Card Key] menu on the digital key application, you can activate the Card Key registration mode.

• NFC authentication : enter the NFC authentication menu and contact the smartphone on the outside door handle.
• Bluetooth authentication : enter the Bluetooth authentication menu and press the [OK] button for activation. If you activate the registration mode, you should complete the Card saving process with in 5 minutes.
• If you have not registered the digital key (smartphone), please register the digital key (card key) with two smart keys.

3. Register the NFC card key on the User’s Settings menu after turning on the vehicle.
With Navigation screen : From the infotainment screen menu, go to
[Setup] – [Vehicle] – [Digital Key] – [Card Key] then select the [Save] from submenu. Without navigation screen : From cluster menu, go to [Digital Key] – [Card Key] and select [Save]. The [Save] button will be disabled if the digital key (Card key) is already saved. Please refer to “Digital Key Delete” in this manual and follow the digital key delete procedure in your car before Digital key save.

4. Place the NFC card key onto the interior authentication pad (wireless charger). The saving process will begin automatically.
5. If the key is enrolled, the message will be displayed on the infotainment screen or instrument cluster.

• Once the card key registration mode is activated, the process should be completed within 5 minutes. After then, you should reactivate once again for registration.
• For the digital key(card key) saving, the smart key(fob) must be exist inside of vehicle.
• Once a Card key is registered, it cannot be reuse onto another vehicle.

Digital key (Card key) deletion
You should have the smart key to delete the digital key (card key) so please carry around the key.

1. Get on the vehicle with the smart key.
2. Delete the NFC card key on the User’s Settings menu after turning on the engine.

• With Navigation screen : From the infotainment screen menu, go to [Setup] – [Vehicle] – [Digital Key] – [Card Key] then select the [Delete] from submenu.
• Without navigation screen : From cluster menu, go to [Digital Key] – [Card Key] and select [Delete].

If there is no saved digital key(card key), [Delete] menu will not be activated.

• To delete the saved digital key (card key), the smart key must be exist inside the vehicle.
• The deleted digital key (card key) can be re-registered before registering a new digital key (card key).
• If you try to register a new digital key (card key), the previously registered digital key (card key) cannot be used again.
  
  

1. : Door handle authentication pad

NFC door lock/unlock
You should contact digital key (card key) to door handle authentication pad (1, marked position near by the lock button) of driver’s (or front passenger’s) outside door for 2 seconds to lock or unlock the doors. If the Two Press Unlock feature is applied (press twice for unlocking), driver’s seat door will be unlocked by contacting the digital key (card key). In this state, if you contact one more time within 4 seconds, all the doors unlock.

Inoperable condition
If you do not contact the digital key (card key) to the center of the door handle authentication pad accurately., it may not work. In addition, if you overlap and use the key with NFC-enabled cards such as transportation card or credit card, it does not work.
Note that if you try to lock your vehicle with digital key (card key) in following cases, the doors will not be locked and chime will sound for 3 seconds.

• The Smart Key is in the vehicle.
• The Engine Start/Stop button is in ACC or ON position.
• Any of the doors, hood and trunk are open

If the digital key (card key) does not work, please detach the key around 4 inches (0.1 m) from the handle authentication pad and retry to contact. The card key may be damaged by the impact. It would not work properly if the key is damaged. You should buy a new card and register again. Long-time exposure to high temperature may cause the card key to malfunction. Please be careful not to expose the key to direct sunlight or high temperature. After unlock the door or start up the vehicle with digital key, even though the driver tries to lock the doors by the central door lock switch, the door lock will be once locked and immediately released at the moment of door closed.

Start-up with Card key
After placing your registered card key onto the interior authentication pad (wireless charger), step on the brake and press the Engine Start/Stop button.

WARNING

• If you do not place the digital key (card key) onto the center of the interior authentication pad (wireless charger) exactly, the card key may not be recognized. If the engine is not turned on, adjust and place the key again.
• If you overlap and use the key with NFC-enabled cards such as
  transportation card or credit card, the card key may not be recognized.
• If the digital key (card key) does not work, please detach the key around 4 inches (0.1 m) from the handle authentication pad and retry to contact.
• The card key may be damaged due to impact. It would not work properly if the key is damaged. You should buy a new card and register again.

For more information, refer to the Engine Start/Stop button in chapter 6.

Digital key application/cancellation
If you do not want to use the digital key (smartphone and card key), you can disable the function temporarily. You should have the smart key when you change the settings

• With Navigation screen : From the infotainment screen menu, go to [Setup] – [Vehicle] – [Digital Key] – [Enable Digital Keys] (deselect)
• Without navigation screen : From cluster menu, go to [Digital Key]  – [Enable Digital Keys] (deselect)

Information
For the digital key disable, the smart key must be exist inside the car. For the digital key enable, the smart key does not need.

CAUTION
If you uncheck Enable digital keys, it is impossible to lock or unlock the doors or start up the vehicle with digital keys such as smartphone and card key. If you check Enable digital keys again, the registered digital keys(smartphone and card key) are available. Even though you stop the digital key function, the registered keys (smartphone and card key) are not deleted.

Personalized profile and vehicle settings
Connect the registered digital key with personalized profile. Then in case you lock or unlock the door with the digital key NFC function or unlock the door remotely by digital key application Bluetooth connection, the vehicle will play the personalized user profile settings. Profile connection and personalization are available for Driver 1 and Driver 2.

Profile link/unlinked

1. Profile link (Smartphone) on the infotainment system menu.
2. Unlock and place your smartphone on the wireless charger according to a message and it automatically starts to interwork.
3. It begins the profile link with a message.
4. If you select Link, the registered phone number’s digital key and the user’s profile are linked.
5. The interconnection process is completed with a message.

Profile unlink

1. Select Digital Key information on infotainment Vehicle Settings menu. It is possible to unlink only if the profile is interconnected.
2. Profile unlink is completed with a message.

Information
If you connect both Driver 1 and Driver 2 with a single smartphone, the smartphone digital key always works as Driver 1. If you unlink the Driver 1, personalization function will operate as Driver 2.

PRECAUTION for vehicle profile link and unlink
When you link or unlink the profile of digital key, you should be careful of the following.

• Profile link is possible to use with the digital key. (Infotainment Vehicle Digital Keys)
• Profile link information remains even when you set the digital key function disable.
• Only the smart phone with digital key app enables you to link your profile. (Impossible to link with NFC card)
• Profile link works only when the smart phone and the digital key are registered to the vehicle. The smart phone with another vehicle’s digital key cannot link profile.
• If you remove the smart phone from the wireless charger before
  completing the profile link, it does not work.
• To unlink the profile, the smart phone does not need to be on the wireless charger.

Vehicle personalization operation
The personalization function linked with digital key works as following conditions:

• Contact the driver’s door handle with the profile linked smart phone to lock or unlock the doors (Personalization does not operate when locking or unlocking the front passenger door.)
• Remote door unlock with the profile linked smartphone digital key app.

The profile linked with digital key can be changed manually in the infotainment system setup screen.

Precaution for digital key profile link and unlink
Profile operation according to door lock/unlock system is as follows.

Item	Personalization Operation
Initial value	Guest
Profile linked smart phone key	Linked profile
Profile unlinked smart phone key	Recently activated profile
NFC card key
Smart key

 

• The personalization function using the digital key can be operated after linking the digital key on the infotainment system profile menu.
• You should use the personalization function during stopping your vehicle safely.

Vehicle personalization with digital key
The available personalization function in the vehicle is as follows.

System	Personalization Item
USM	HUD	Position adjustment of image, Information display selection, Size and color of speedometer
	Lamp	Blink number of one-touch signal lamps
	Cluster	Information display on the cluster, Voice volume, Welcome sound
	Seat/Mirror	Seat position, O/S mirror position, Easy Access
		Intelligent driving posture assist (Smart IMS)
	Convenience	Wireless charging system on/off
	Door	Automatic door lock/unlock, Two Press Unlock
AVN	Navigation	Preferred volume of the navigation system, Recent destination
	User preset	My menu list settings, Radio preset
	Phone connectivity	Bluetooth preferential connect CarPlay/Android Auto/MirrorLink On/Off
Air conditioning	Operating condition	Latest operation setup of the following functions: Temperature, AUTO, air flow direction, air volume, air conditioner, air intake control, SYNC, Front windshield defroster, OFF

For more information of personalization, refer to the infotainment system manual.

CAUTION
If you leave the digital key after locking or unlocking the doors or starting up the vehicle with the smart key, the doors can be locked by the central door lock. Please carry around the digital key all the time.

 

Useful Links:

View Full PDF: 2023 Hyundai Santa Fe User Guide | Auto User Guide

2023 Hyundai Santa Fe Fuse Replacement | Fuse Diagrams Guide

2023 Hyundai Santa Fe Smart Cruise Control (SCC) User Guide