2023 Subaru Solterra Touring Keys and Smart Key User Guide
The 2023 Subaru Solterra Touring includes an innovative Smart Key technology that allows for keyless entry, push-button start, and remote functions. It improves driver accessibility with proximity detection and straightforward locking and unlocking functions, making it both convenient and secure.
2023 Subaru Solterra Specs, Price, Features, Mileage (Brochure)
Subaru Keys Guide
Key types
The following keys are provided with the vehicle.
- Electronic keys
- Operating the smart key system
- Operating the wireless remote control function
- Operating the Remote Air Condi-tioning System
- Mechanical keys
- Key number plate
When riding in an aircraft
When bringing an electronic key onto an aircraft, make sure you do not press any buttons on the elec-tronic key while inside the aircraft cabin. If you are carrying an elec-tronic key in your bag, etc., ensure that the buttons are not likely to be pressed accidentally. Pressing a button may cause the electronic key to emit radio waves that could inter-fere with the operation of the air-craft.
Electronic key battery depletion
- The standard battery life is 1 to 2 years.
- If the battery becomes low, an alarm will sound in the cabin and a message will be displayed on the multi-information display when the EV system stops.
- To reduce key battery depletion when the electronic key is to not be used for long periods of time, set the electronic key to the bat-tery-saving mode.
- As the electronic key always receives radio waves, the battery will become depleted even if the electronic key is not used. The fol-lowing symptoms indicate that the electronic key battery may be depleted. Replace the battery when necessary.
- The smart key system or the wire-less remote control does not oper-ate.
- The detection area becomes smaller.
- The LED indicator on the key sur-face does not turn on.
You can replace the battery by your-self . However, as there is a danger that the electronic key may be damaged, it is recommended that replacement is carried out by your SUBARU dealer.
- To avoid serious deterioration, do not leave the electronic key within 3 ft. (1 m) of the following electri-cal appliances that produce a magnetic field:
- TVs
- Personal computers
- Cellular phones, cordless phones and battery chargers
- Table lamps
- Induction cookers
If the electronic key is near the vehicle for longer than necessary, even if the smart key system is not operated, the key battery may become depleted faster than nor-mal.
If a message regarding the state of the electronic key or power switch mode, etc. is shown
To prevent trapping the electronic key inside the vehicle, leaving the vehicle carrying the electronic key on your person without turning the power switch to OFF or other pas-sengers from unintentionally taking the key out of the vehicle, etc., a message that prompts the user to confirm the state of the electronic key or power switch mode may be shown on the multi-information dis-play. In those cases, follow the instructions on the display immedi-ately.
If “Key Battery Low Replace Key Battery” is displayed on the multi-information display
The electronic key has a low battery. Replace the electronic key battery.
Replacing the battery
Confirmation of the registered key number
The number of keys already regis-tered to the vehicle can be con-firmed. Ask your SUBARU dealer for details.
If “A New Key has been Regis-tered Contact Your Dealer for Details” is displayed on the multi-information display
This message will be displayed each time the driver’s door is opened when the doors are unlocked from the outside for approximately 10 days after a new electronic key has been registered. If this message is displayed but you have not had a new electronic key registered, ask your SUBARU dealer to check if an unknown elec-tronic key (other than those in your possession) has been registered.
NOTICE
To prevent key damage
- Do not drop the keys, subject them to strong shocks, or bend them.
- Do not expose the keys to high temperatures for long periods of time.
- Do not get the keys wet or wash them in an ultrasonic washer, etc.
- Do not attach metallic or mag-netic materials to the keys or place the keys close to such materials.
- Do not disassemble the keys.
- Do not attach a sticker or any-thing else to the surface of the electronic key.
- Do not place the keys near objects that produce magnetic fields, such as TVs, audio sys-tems and induction cookers.
- Do not place the keys near medical electrical equipment such as low-frequency therapy equipment or microwave ther-apy equipment, and do not receive medical attention with the keys on your person.
Carrying the electronic key on your person
Carry the electronic key 3.9 in. (10 cm) or more away from elec-tric appliances that are turned on. Radio waves emitted from electric appliances within 3.9 in. (10 cm) of the electronic key may interfere with the key, causing the key to not function properly.
NOTICE
In case of a smart key system malfunction or other key-related problems
When an electronic key is lost
Wireless remote control
The electronic keys are equipped with the following wireless remote control:
- Locks all the doors
- Unlocks all the doors
- Opens the side windows*1
- Opens and closes the power back door
- Operates Remote Air Condi-tioning System
- Sounds the alarm
1:These settings must be custom-ized at your SUBARU dealer.
2:If equipped
Theft deterrent panic mode
When 
is pressed for longer than about 1 second, an alarm will sound intermittently and the vehicle lights will flash to deter any person from trying to break into or damage your vehicle. To stop the alarm, press any button on the electronic key.
Conditions affecting operation
Using the mechanical key
To take out the mechanical key, slide the release lever and take the key out. The mechanical key can only be inserted in one direction, as the key only has grooves on one side. If the key cannot be inserted in a lock cyl-inder, turn it over and re-attempt to insert it. After using the mechanical key, store it in the electronic key. Carry the mechanical key together with the electronic key. If the electronic key battery is depleted or the entry function does not operate properly, you will need the mechanical key.
When required to leave the vehicle’s key with a parking attendant
Remove the mechanical key for your own use and provide the atten-dant with the electronic key only.
If you lose your mechanical keys
If a wrong key is used
The key cylinder rotates freely to isolate inside mechanism.
2023 Subaru Solterra Specs, Price, Features, Mileage (Brochure)
Digital key
A smartphone can be used instead of the electronic key of the vehicle by installing the dedicated Digital Key App on a smartphone. Also, Digital Key can be shared with your family or friends using the Digital Key App.
Free/open source software information
This product contains Free/open source software (FOSS).
License information and/or the source code of this FOSS can be obtained at the following URL: https://www.denso.com/global/en/opensource/dkey/toyota/
Digital key usage condi-tions
In order to use the Digital Key, you need to install the SUBARU Solterra Connect Mobile App, Register the Vehicle to the cus-tomer’s SUBARU Solterra Con-nect Mobile App profile, and subscribe to Remote Services, and enroll in Digital Key
Digital key precautions
- A Digital Key can be used when the smartphone and server can communicate. The Digital Key may become unusable if the smartphone is not connected to the Internet. Be sure to carry the electronic key of the vehicle if traveling to a location with unreliable communications.
- If the smartphone battery is depleted, the smartphone cannot be used as Digital Key. If the battery level is low, be sure to charge the smart-phone prior to going out.
- The Digital Key system is related to the Smart key sys-tem. If the Smart key system has been deactivated in the vehicle customization setting, the Digital Key will also be disabled.
- Depending on the radio wave environment, the Digital Key may not be able to be used.
- When transferring vehicle ownership, make sure to delete the Digital Keys.
- If the vehicle is not operated for 14 days or more, the Digi-tal Key will not connect auto-matically. Therefore, it may take some time before the system operates after a door handle is touched.
- A part of the services may be stopped for a certain period of time due to server mainte-nance. However, registered Digital Keys can be used during the maintenance.
- A smartphone with the Digital Key App enabled will be able to lock and unlock the doors, start the EV system and per-form any other operations as same as the electronic key of the vehicle. Be especially careful not to lose the smart-phone or allow it to be stolen. If the smartphone is lost or stolen, contact your SUBARU dealer immediately.
- When taking your vehicle to a SUBARU dealer for an inspection or repairs, make sure to bring an electronic key.
Useful Links:
View Full PDF: Subaru Solterra 2023 Touring User Guide |Auo user Guide
2023 Subaru Solterra Specs, Price, Features, Mileage (Brochure)