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alliance RV Avenue 2021 Limited Warranties User Manual

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alliance RV Avenue 2021 Alliance RV Limited Warranties User Manual

Limited Warranties

THREE (3) YEAR LIMITED STRUCTURAL WARRANTY

Alliance RV provides this Limited Structural Warranty for a period of Three (3) Years. The warranty period starts from the earlier of (a) the date of purchase by the original retail purchaser, or, (b) if the dealer places the vehicle in service prior to retail sale, on the date the recreational vehicle is first placed in such service.
For the warranty period set forth above, this three (3) year Limited Structural Warranty covers certain defects in materials and/or workmanship of the “structural components” (as defined below) portions of the recreational vehicle manufactured by Alliance RV, and workmanship provided directly by Alliance RV, arising under normal use and service for the Limited Structural Warranty period of the recreational vehicle. Alliance RV reserves the right to use new or remanufactured parts of similar quality to complete any work and to make parts and design changes without notice to anyone. Alliance RV reserves the right to make changes in the design or material of its products without obligation to incorporate such changes in any product previously manufactured.

“Structural components” is defined as (i) main steel frame including outriggers and cross members; (ii) laminated side walls and rear wall assembly; (iii) slide room box assembly including sidewall, end walls, roof, and floor; (iv) roof assembly; (v) floor assembly; and (vi) fiberglass cap including paint application (this structural warranty item does not cover damages to the cap such as rock chips, dents, scratches or failure to meet the maintenance requirements as outlined in the Owner’s manual). This Limited Structural Warranty only covers a recreational vehicle sold by an authorized Alliance RV dealer and to the original retail purchaser. Note that recreational vehicles purchased in the US with the specific intent to import to Canada will NOT be covered under this Limited Structural Warranty.
Alliance RV makes no warranty whatsoever with respect to the recreational vehicle beyond that contained in this Limited Structural Warranty. No other person(s) is authorized by Alliance RV to establish any other obligation or liability for it this recreational vehicle. Alliance RV is not responsible for any promise, representation or warranty made by any dealer or person beyond what is expressly stated in this Limited Structural Warranty. No one has the authority to amend or modify this Limited Structural Warranty.

NOTE: This Limited Three (3) Year Structural Warranty is separate from the Limited One (1) Year Base Warranty on the previous page and will expire exactly three years from the warranty period start date as identified above.

LIMITATIONS, EXCLUSIONS, AND DISCLAIMER OF IMPLIED WARRANTIES:
THE LIMITED STRUCTURAL WARRANTY IS PROVIDED EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR ANY PARTICULAR PURPOSE, WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE, AND IN LIEU OF ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF ALLIANCE RV. IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, IN ANY, GIVEN BY LAW, WILL BE LIMITED TO AND NOT EXTEND BEYOND THE SCOPE OF COVERAGE AND BEYOND THE DURATION OF THE ABOVE ONE-YEAR LIMITED BASE WARRANTY.

IN NO EVENT SHALL ALLIANCE RV BE RESPONSIBLE OR LIABLE FOR ANY LOSS OF USE, REVENUE, OR PROFIT, OR FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND OR NATURE THAT RESULT FROM ANY DEFECT IN THE RECREATIONAL VEHICLE REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE. THE DISCLAIMER OF CONSEQUENTIAL DAMAGES IS NOT DEPENDENT UPON THE LIMITED BASE WARRANTY FULFILLING ITS ESSENTIAL PURPOSE.

NOTE: SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

alliance RV Avenue 2021 Top Accessories

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OBTAINING SERVICE

For a defect to be covered under either limited warranty, the repair or replacement must occur at an independent authorized Alliance RV dealer, Alliance RV designated repair shop or Alliance RV facilities. Alliance RV will remedy defects in materials and workmanship covered under the Limited Base Warranty or Limited Structural Warranty, under normal use and service, caused by Alliance RV in the recreational vehicle itself only.

To obtain warranty service the original retail purchaser must do the following:

  1. Within twenty (20) days of discovery of any defect to be covered by this warranty, notify an independent, authorized Alliance RV dealer or Alliance RV. Warranty services can only be obtained through Alliance RV authorized dealers and service representatives.
  2. Following notification, the recreational vehicle must be taken to an independent, authorized Alliance RV dealer, or if authorized by Alliance RV, a designated repair shop. Either that dealer or repair shop or Alliance RV will undertake appropriate corrective repair actions in instances where the defect is covered by this warranty. All costs incurred in transporting this recreational vehicle for warranty service shall be borne by the purchaser unless otherwise approved in advance by Alliance RV.

If assistance is needed, you may contact Alliance RV at:

  • Email: service@alliancerv.com
  • Phone: (574) 226 0140
  • Mail: 301 Benchmark Drive, Elkhart, IN 46516 (Attn: Customer Service)

REPAIR REMEDY; EXCLUSIVE REMEDY

Alliance RV’s obligation is to address, within industry standards, any covered substantial defect discovered and reported within the warranty period provided: (a) you notify an authorized dealer within 20 days of your discovery of the substantial defect: AND (b) you deliver the recreational vehicle to an authorized dealership or Alliance RV at your cost and expense. If this primary remedy fails to successfully cure any substantial defect after a reasonable number of repair attempts, your sole and exclusive remedy shall be to have Alliance RV pay an independent service shop to perform repairs to the defect. If the defect is still incapable of being repaired, Alliance RV may, at its option, provide you the diminished value damages (the difference in the purchase price and actual value of your recreational vehicle on the date of purchase). You must exhaust the primary repair remedy and this backup remedy, and both these remedies must fail of their essential purpose before initiating any action against Alliance RV.

Reference Links

View Full User Guide: alliance RV Avenue 2021 User Manual

Download Manuals: https://dev.alliancerv.com/owners-manuals

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