Auto User Guide

2024 RAM 4500 Chassis Cab Keys and Smart Key | How To Use

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2024 RAM 4500 Chassis Cab Keys and Smart Key | How To Use

With its advanced key and smart key system, the 2024 RAM 4500 Chassis Cab uses cutting-edge technology to make driving easier and safer. The keyless entry feature makes it easy to get into the car without using standard keys. The Smart Key technology makes driving more enjoyable by providing features like keyless ignition, remote engine start, and a personalized user identity. The 2024 RAM 4500 Chassis Cab is designed to be easy for anyone to use and has the latest security features. This means that drivers can easily open up new options with just a touch or proximity, setting a new standard in automobile innovation.

KEYS

KEY FOB

Your vehicle is equipped with a key fob that supports Remote Keyless Entry (if equipped) and Keyless Enter ‘n Go™ (if equipped).
If the vehicle is equipped with remote power door locks, the key fob allows you to lock or unlock all doors, as well as activate the Panic Alarm, from distances up to approximately 66 ft (20 m). The key fob does not need to be pointed at the vehicle to activate the system.
NOTE:

  • The key fob’s wireless signal may be blocked if the key fob is located next to a mobile phone, laptop, or other electronic device. This may result in poor performance.
  • If your vehicle is equipped with a Wireless Charging Pad, the key fob may not be detected if it is placed within 6 inches (15 cm) of the pad page 63.
  • In the ON/RUN position, all key fob buttons will work until the vehicle reaches 2 mph (4 km/h).2024 RAM 4500 Chassis Cab-Keys and Smart Key-fig 1

Key Fob

  1. Unlock
  2. Lock
  3. Remote Start (If Equipped)
  4. Panic
  5. Emergency Key

In case the ignition switch does not change with the push of a button, the key fob may have a low or fully depleted battery. A low-key fob battery can be verified by referring to the instrument cluster, which will display directions to follow.

To Lock/Unlock The Doors

If the vehicle is equipped with remote power door locks, push and release the unlock button on the key fob once to unlock the driver’s door. Push the unlock button twice within five seconds to unlock all doors. If the vehicle is equipped with remote power door locks, push and release the lock button on the key fob to lock all doors.
When the doors are unlocked, the turn signals will flash and the illuminated entry features will be activated. When the doors are locked, the turn signals will flash and the horn will chirp.
All doors can be programmed to unlock on the first push of the unlock button. The horn chirp when the lock button is pushed can be programmed on/off within Uconnect Settings page 165.

Using The Panic Feature

To turn the Panic feature on or off, push the Panic button on the key fob. When the Panic feature is activated, the turn signals will flash, the horn may pulse on and off (if equipped with a horn alarm), and the interior lights will turn on.
The Panic feature will stay on for three minutes unless you turn it off by either pushing the Panic button a second time or driving the vehicle at a speed of 15 mph (24 km/h) or greater.

NOTE

  • The interior lights will turn off if you place the ignition in the ON/RUN position while the Panic feature is activated. However, the exterior lights and horn
    (if equipped with horn alarm) will remain on.
  • You may need to be less than 35 ft (11 m) from the vehicle when using the key fob to turn off the Panic feature due to the radio frequency noises emitted by the system.

Key Left Vehicle Feature

If a valid key fob is no longer detected inside the vehicle while the vehicle’s ignition system is in the ON/RUN or START position, the message “Key Fob Has Left The Vehicle” will be shown in the instrument cluster display along with an interior chime. An exterior audible and visual alert will also be activated to warn the driver.
The vehicle’s horn will rapidly chirp three times along with a single flash of the vehicle’s exterior lights.
NOTE:

  • The doors have to be open and then closed in order for the vehicle to detect a key fob. The Key Left Vehicle feature will activate when the first door is closed and no key fob is detected in the vehicle. If the warning has been activated, and the other doors are closed, no other warnings will be issued.
  • These alerts will not be activated in situations where either the vehicle’s engine is left running with the key fob inside, or the key fob’s wireless signals are blocked.

Replacing The Battery In The Key Fob

The replacement battery model is one CR2032 battery.
NOTE:

  • Customers are recommended to use a battery obtained from Mopar®. Aftermarket coin battery dimensions may not meet the original OEM coin battery dimensions.
  • Perchlorate Material — special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate for further information.
  • Do not touch the battery terminals that are on the back housing or the printed circuit board.2024 RAM 4500 Chassis Cab-Keys and Smart Key-fig 2

Emergency Key Removal

  1. Remove the emergency key (1) by pushing and hold- ing the release button (2) located on the side of the key fob while pulling the emergency key out with your other hand.
  2. Hold the key fob with the button side facing down, and locate the small rectangular gap on the left side between the housing and the back cover of the key fob. Use a small screwdriver (or similar tool) to pry open the left side of the fob cover while applying pressure until the cover snaps open.
  3. Next, locate the gap on the right side of the key fob, which is positioned farther to the edge than the left side gap. Pry open the right side, and remove the back cover.
  4. Remove the battery by using a suitable tool, such as a screwdriver, to slide the battery downward and back toward the key ring.2024 RAM 4500 Chassis Cab-Keys and Smart Key-fig 3
    Key Fob Battery Location
    NOTE:
    When replacing the battery, ensure the (+) sign on the battery is facing upward. Avoid touching the new battery with your fingers. Skin oils may cause battery deterioration. If you touch a battery, clean it with rubbing alcohol.
  5. Replace the battery by using your thumb to push down and slide the battery under the small lip on the top edge of the opening.2024 RAM 4500 Chassis Cab-Keys and Smart Key-fig 4
    Key Fob Battery Replacement
  6. To assemble the key fob case, line up the top edge of the back cover with the top of the fob, and press the edges into the interlocking hinges until all edges snap together with no large visual gaps.
  7. Reinsert the emergency key until it locks into place.

NOTE:
The key fob battery should only be replaced by qualified technicians. If the battery requires replacement, see an authorized dealer.

WARNING!

  • The integrated key fob contains a coin cell battery. Do not ingest the battery; there is a chemical burn hazard. If the coin cell battery is swallowed, it can cause severe internal burns in just two hours and can lead to death.
  • If you think a battery may have been swallowed or placed inside any part of the body, seek immediate medical attention.
  • Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product and keep it away from children.

Programming And Requesting Additional Key Fobs

Programming the key fob may be performed by an authorized dealer.
NOTE:

  • Once a key fob is programmed into a vehicle, it cannot be repurposed and reprogrammed into another vehicle.
  • Only key fobs that are programmed to the vehicle electronics can be used to start and operate the vehicle.

WARNING!

  • Always remove the key fobs from the vehicle and lock all doors when leaving the vehicle unattended.
  • For vehicles equipped with Keyless Enter ‘n Go™ Ignition, always remember to place the ignition in the OFF position when exiting the vehicle.

Duplication of key fobs may be performed at an authorized dealer. This procedure consists of programming a blank key fob to the vehicle electronics. A blank key fob has never been programmed.

NOTE:

  • When having the Sentry Key Immobilizer system serviced, bring all vehicle keys with you to an authorized dealer.
  • Emergency keys must be ordered to the correct key cut to match the vehicle locks.
  • It is not mandatory to replace the key fob if a new emergency key is needed, and vice versa.

SENTRY KEY

The Sentry Key Immobilizer system prevents unauthorized vehicle operation by disabling the engine. The system does not need to be armed or activated. Operation is automatic, regardless of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless pushbutton ignition a Radio Frequency (RF) receiver to prevent unauthorized vehicle operation. Therefore, only key fobs that are programmed into the vehicle can be used to start and operate the vehicle. The system cannot reprogram a key fob obtained from another vehicle.
After placing the ignition in the ON/RUN position, the Vehicle Security Light will turn on for three seconds for a bulb check. If the light remains on after the bulb check, it indicates that there is a problem with the electronics. In addition, if the light begins to flash after the bulb check, it indicates that someone attempted to start the engine with an invalid key fob. If a valid key fob is used to start the engine but there is an issue with the vehicle electronics, the engine will start and shut off after two seconds.
If the Vehicle Security Light turns on during normal vehicle operation (vehicle running for longer than
10 seconds), it indicates that there is a fault in the electronics. Should this occur, have the vehicle serviced as soon as possible by an authorized dealer.

CAUTION!
The Sentry Key Immobilizer system is not compatible with some aftermarket Remote Start systems. Use of these systems may result in vehicle starting problems and loss of security protection.

All of the key fobs provided with your new vehicle have been programmed to the vehicle electronics
page 346.
NOTE:
A key fob that has not been programmed is also considered an invalid key.

IGNITION SWITCH

KEYLESS ENTER ‘N GO™ IGNITION
This feature allows the driver to operate the ignition switch with the push of a button as long as the Remote Keyless Entry key fob is in the passenger compartment.
The Keyless Push Button Ignition has four operating positions; three of which are labeled and will illuminate when in position. The three positions are OFF, ACC, and ON/RUN. The fourth position is START. During START, RUN will illuminate.
NOTE:
In case the ignition switch does not change with the push of a button, the key fob may have a low or depleted battery. In this situation, a backup method can be used to operate the ignition switch. Put the nose side (side opposite of the emergency key) of the key fob against the START/STOP ignition button, with your foot applied on the brake pedal, and push to operate the ignition switch.2024 RAM 4500 Chassis Cab-Keys and Smart Key-fig 5

Keyless Push Button Ignition

  1. OFF
  2. ACC (Accessory)
  3. ON/RUN

The push-button ignition can be placed in the following modes:
OFF

  • The engine is stopped.
  • Some electrical devices (e.g. power locks, alarms, etc.) are still available.

ACC

  • The engine is not started.
  • Some electrical devices are available (e.g. power windows, etc.).

RUN

  • Driving position.
  • All electrical devices are available (e.g. climate controls, heated seats, etc.).

START

  • The engine will start.

WARNING!

  • When exiting the vehicle, always remove the key fob from the vehicle and lock your vehicle.
  • Never leave children alone in a vehicle, or with access to an unlocked vehicle.
  • Allowing children to be in a vehicle unattended is dangerous for a number of reasons. A child or others could be seriously or fatally injured. Children should be warned not to touch the parking brake, brake pedal, or gear selector.
  • Do not leave the key fob in or near the vehicle, or in a location accessible to children, and do not leave the Keyless Enter ‘n Go™ Ignition in the ON/RUN position. A child could operate power windows, and other controls, or move the vehicle.
  • Do not leave children or animals inside parked vehicles in hot weather. Interior heat buildup may cause serious injury or death.

CAUTION!
An unlocked vehicle is an invitation for thieves. Always remove the key fob from the vehicle and lock all doors when leaving the vehicle unattended.

In case the ignition switch does not change with the push of a button, the key fob may have a low or depleted battery. In this situation, a backup method can be used to operate the ignition switch. Put the nose side (side opposite of the emergency key) of the key fob against the START/STOP ignition button and push to operate the ignition switch.2024 RAM 4500 Chassis Cab-Keys and Smart Key-fig 6
Backup Starting Method

NOTE:

  • The key fob may not be detected by the vehicle Keyless Enter ‘n Go™ system if it is located next to a mobile phone, laptop, or another electronic device; these devices may block the key fob’s wireless signal and prevent the Keyless Enter ‘n Go™ system from starting the vehicle.
  • For more information on the engine starting procedure

REMOTE START — IF EQUIPPED (GASOLINE)

2024 RAM 4500 Chassis Cab-Keys and Smart Key-fig 7This system uses the key fob to start the engine conveniently from outside the vehicle while still maintaining security. The system has a range of approximately 328 ft (100 m). Remote Start is used to defrost windows in cold weather and to reach a comfortable climate in all ambient conditions before the customer enters the vehicle.
NOTE:
Obstructions between the vehicle and key fob may reduce this range.

WARNING!

  • Do not start or run an engine in a closed garage or confined area. Exhaust gas contains carbon monoxide which is odorless and colorless. Carbon monoxide is poisonous and can cause serious injury or death when inhaled.
  • Keep key fobs away from children. Operation of the Remote Start system, windows, door locks, or other controls could cause serious injury or death.

HOW TO USE REMOTE START

Push and release the Remote Start button on the key fob twice within five seconds. The parking lights will flash, vehicle doors will lock, and the horn will chirp twice (if programmed). Once the vehicle has started, the engine will run for 15 minutes.
Pushing the Remote Start button a third time shuts the engine off.
To drive the vehicle, push the unlock button, and place the ignition in the ON/RUN position.

NOTE:

  • • With Remote Start, the engine will only run for 15 minutes.
  • Remote Start can only be used twice.
  • If an engine fault is present or the fuel level is low, the vehicle will start and then shut down in 10 seconds.
  • The parking lights will turn on and remain on during Remote Start mode.
  • For security, power window operation is disabled when the vehicle is in the Remote Start mode.
  • The ignition must be placed in the ON/RUN position before the Remote Start sequence can be repeated for a third cycle.
  • If your power door locks are unlocked, Remote Start will automatically lock the doors.

All of the following conditions must be met before the engine will remotely start:

  • Gear selector in PARK
  • Doors closed
  • Hood closed
  • Hazard switch off
  • The brake switch is inactive (brake pedal not pressed)
  • Battery at an acceptable charge level
  • The panic button was not pushed
  • Fuel meets the minimum requirement
  • System not disabled from previous Remote Start event
  • The vehicle Security system is not active
  • Malfunction Indicator Light (MIL) is not illuminated

TO EXIT REMOTE START MODE

To drive the vehicle after starting the Remote Start system, push and release the START/STOP ignition button while pressing the brake pedal prior to the end of the 15-minute cycle.
The Remote Start system will turn the engine off if the Remote Start button on the key fob is pushed again, or if the engine is allowed to run for the entire 15-minute cycle. Once the ignition is placed in the ON/RUN position, the climate controls will resume the previously set operations (temperature, blower control, etc.).
NOTE:

  • For vehicles equipped with the Keyless Enter ‘n Go™ — Passive Entry feature, the message “Remote Start Active — Push Start Button” will display in the instrument cluster display until you push the START/STOP ignition button.
  • To avoid unintentional shutdowns, the system will be disabled for two seconds after receiving a valid Remote Start request.

REMOTE START FRONT DEFROST ACTIVATION — IF EQUIPPED

When Remote Start is active, and the outside ambient temperature is 40°F (4.5°C) or below, the system will automatically activate the front defrost for 15 minutes or less. The timing is dependent on the ambient temperature. Once the timer expires, the system will automatically adjust the settings depending on ambient conditions. See “Remote Start Comfort Systems — If Equipped” in the next section for detailed operation.

REMOTE START COMFORT SYSTEMS — IF EQUIPPED

When Remote Start is activated, the front and rear defrosters will automatically turn on in cold weather con-ditions. The heated steering wheel and driver heated seat feature will turn on if programmed in the Comfort menu screen within Uconnect Settings page 165. In warm weather, the driver-vented seat feature will automatically turn on when Remote Start is activated if programmed in the Comfort menu screen. The vehicle will adjust the climate control settings depending on the outside ambient temperature.
NOTE:
If the vehicle is equipped with a rear climate system, it will remain off to allow for optimal front-row performance.
Automatic Temperature Control (ATC) — If Equipped
The climate controls will automatically adjust to the optimal temperature and mode settings depending on the outside ambient temperature. This will occur until the ignition is placed in the ON/RUN position where the climate controls will resume their previous settings. Manual Temperature Control (MTC) — If Equipped

  • In ambient temperatures of 40°F (4.5°C) or below, the climate settings will default to maximum heat, with fresh air entering the cabin. If the front defrost timer expires, the vehicle will enter Mix mode.
  • In ambient temperatures from 40°F (4.5°C) to 78°F (26°C), the climate settings will be based on the last settings selected by the driver.
  • In ambient temperatures of 78°F (26°C) or above, the climate settings will default to MAX A/C, Bi-Level mode, with Recirculation on.

For more information on ATC, MTC, and climate control settings, see page 50.

NOTE:
These features will stay on through the duration of Remote Start, or until the ignition is placed in the ON/RUN position. The climate control settings will change, and exit the automatic defaults if manually adjusted by the driver while the vehicle is in Remote Start mode. This includes turning the climate controls off using the OFF button.

REMOTE START WINDSHIELD WIPER DE-ICER ACTIVATION — IF EQUIPPED

When Remote Start is active and the outside ambient temperature is less than 33°F (0.6°C), the Windshield Wiper De-Icer will activate. Exiting Remote Start will resume its previous operation. If the Windshield Wiper De-Icer is active, the timer and operation will continue.

REMOTE START ABORT MESSAGE

One of the following messages will display in the instrument cluster display if the vehicle fails to remote start or exits Remote Start prematurely:

  • Remote Start Canceled — Door Open
  • Remote Start Canceled — Hood Open
  • Remote Start Canceled — Fuel Low
  • Remote Start Canceled — Time Expired
  • Remote Start Canceled — System Fault
  • Remote Start Disabled — Start Vehicle to Reset

The instrument cluster display message stays active until the ignition is placed in the ON/RUN position.

REMOTE START — IF EQUIPPED (DIESEL)

2024 RAM 4500 Chassis Cab-Keys and Smart Key-fig 7This system uses the key fob to start the engine conveniently from outside the vehicle while still maintaining security. The system has a range of approximately 328 ft (100 m). Remote Start is used to defrost windows in cold weather and to reach a comfortable climate in all ambient conditions before the driver enters the vehicle.
NOTE:

  • Obstructions between the vehicle and the key fob may reduce this range.
  • The Remote Start system will wait for the Wait To Start Light page 93 to extinguish before cranking the engine. This allows time for the intake heater to preheat the incoming air and is a normal operation

HOW TO USE REMOTE START

Push and release the Remote Start button on the key fob twice within five seconds. The vehicle doors will lock, the parking lights will flash, and the horn will chirp twice (if programmed). Then, the engine will start, and the vehicle will remain in the Remote Start mode for a 15-minute cycle.
Pushing the Remote Start button a third time shuts the engine off.
To drive the vehicle, push the unlock button, and place the ignition in the ON/RUN position.
All of the following conditions must be met before the engine will remotely start:

  • Gear selector in PARK
  • Doors closed
  • Hood closed
  • Hazard switch off
  • The brake switch is inactive (brake pedal not pressed)
  • Battery at an acceptable charge level
  • The panic button was not pushed
  • Fuel meets the minimum requirement
  • The Water In Fuel Indicator Light is not illuminated
  • Wait To Start Light is not illuminated
  • Malfunction Indicator Light (MIL) is not illuminated

For additional functions of the Remote Start system

WARNING!

  • Do not start or run an engine in a closed garage or confined area. Exhaust gas contains carbon monoxide which is odorless and colorless. Carbon monoxide is poisonous and can cause serious injury or death when inhaled.
  • Keep key fobs away from children. Operation of the Remote Start system, windows, door locks, or other controls could cause serious injury or death.

FAQs

How many keys come with the 2024 RAM 4500 Chassis Cab?

Typically, new vehicles come with at least two keys.

What type of key does the 2024 RAM 4500 Chassis Cab use?

It might use a traditional physical key or a key fob, depending on the trim and options.

Is there a smart key option available for the 2024 RAM 4500 Chassis Cab?

Many modern vehicles come equipped with smart key technology, allowing keyless entry and ignition.

Can the smart key be programmed for multiple drivers?

Some systems allow for multiple driver profiles to be saved.

How is the smart key battery replaced, and how long does it typically last?

Smart key batteries can usually be replaced, and the lifespan varies but is often several years.

What features are accessible through the smart key?

Smart keys often provide access to keyless entry, trunk release, and remote start functions.

Is there a manual key override in case the smart key battery dies?

Many smart key systems have a manual key hidden within the fob for such situations.

Can the smart key be disabled or reprogrammed for security reasons?

There might be procedures to reprogram or disable a lost or stolen key for security.

How do you program a new key or smart key for the 2024 RAM 4500 Chassis Cab?

Programming procedures can vary and are usually outlined in the owner’s manual or by the manufacturer.

Are there any security features to prevent key cloning or theft?

Modern key systems often include encryption and anti-theft features.

What should be done if a key is lost?

There may be a process to deactivate lost keys to prevent unauthorized access.

Does the 2024 RAM 4500 Chassis Cab have a keyless ignition system?

Many vehicles now come with keyless ignition systems, allowing you to start the engine with the push of a button.

Can the smart key system be integrated with other vehicle systems, like the security or climate control?

Some smart key systems offer integration with various vehicle functions beyond just locking and unlocking.

Are there any common issues with the keys or smart key system reported by users?

Checking user reviews or forums for common issues can provide insights into potential problems.

Is there a backup method to start the vehicle if the smart key system malfunctions?

Vehicles often have backup procedures in case of smart key system failures.

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