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2023 Volkswagen Caddy Adaptive Cruise Control (ACC) Guide

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2023 Volkswagen Caddy Adaptive Cruise Control (ACC) Guide

The 2023 Volkswagen Caddy introduces Adaptive Cruise Control (ACC), which improves driving comfort and safety. ACC maintains a predetermined speed and safe distance from vehicles ahead by automatically adjusting speed and, when equipped with DSG transmission, can bring the vehicle to a complete stop in traffic.

Volkswagen System limits of ACC Guide

Limits of the sensors

ACC
detects driving situations by means of the radar and ultrasound sensors in the front of the vehicle and the camera behind the windscreen. The range of the radar sensor is up to approximately 160 m (around 520 ft).

If you use ACC in driving situations that are outside the system limits, this could result in accidents and serious injuries as well as violations of legal requirements.

  • Observe the limits of the sensors (→ Sensors) and cancel control in the specified situations.

Objects that cannot be detected
The ACC only detects vehicles moving in the same direction as your vehicle. It cannot detect:

  • Persons
  • Animals
  • Crossing or oncoming vehicles
  • Other stationary obstacles

Stationary vehicles2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 1

Fig. 1 Stationary vehicle.

The ACC can react to stationary vehicles in a limited way up to a speed of around 60 km/h( approx 37 mph). To do so, the ACC must detect the stationary vehicle correctly and be able to brake your vehicle comfortably behind it, within the system limits. ACC does not perform emergency braking. The function which enables your vehicle to react to stationary vehicles comes with some equipment levels and is not available in all countries.

Switching ACC on and off2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 2

Fig. 1 Left-hand side of the multifunction steering wheel.

Switching on

  1. Press the2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 3 button ACC is not yet active.

Starting control

  1. Press the 2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 4button while driving forwards. The ACC stores the current speed and maintains the selected distance. If the current speed is outside the defined speed range, ACC will set the minimum speed (when driving more slowly than the limit) or maximum speed (when driving faster than the limit).

The traction control system (TCS) is also activated.

Depending on the situation and the design of the instrument cluster, the following warning lamps light up:

2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 6

ACC is regulating the speed.

 

2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 7ACC control active, no vehicle detected ahead.

 

2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 8ACC control active, no vehicle detected ahead.

 

2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 9

ACC control active, vehicle in front detected.

 

2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 10ACC control active, vehicle in front detected.

 

The indicator lamps light up grey or do not light up at all when ACC is not regulating.

Cancelling control

  1. Briefly press the2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 11button.
    Or: Depress the brake pedal. The indicator lamp corresponding to the driving situation lights up, and the speed and distance remain stored. Control is automatically cancelled if the traction control system (TCS ) is deactivated.

Restarting control

  1. Press the2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 12
    button.
    The ACC adopts the last stored speed and gap. The instrument cluster display shows the set speed and the indicator lamp corresponding to the driving situation lights up.

Switching off

  1. Press and hold the 2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 13button.
    The set speed will be deleted.

Changing to the speed limiter

  1. Press the 2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 14button.
  2. Select the speed limiter on the instrument cluster display.
    Adaptive Cruise Control is switched off.
    Depending on equipment, the2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 14
    button is either on the multifunction steering wheel or on the turn signal

Adjusting ACC

Adjusting the distance2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 15

Fig. 1 On the analogue instrument cluster display: set distance 1 , ACC regulating (illustration).2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 16

Fig. 2 On the digital instrument cluster display: set distance 1 , ACC regulating (illustration).

You can set the distance in five steps from very small to very large:

  1. Press the 2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 17
    button.
  2. Press the 2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 18 button.
    Or: press the2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 17 button repeatedly until the required distance is set.
    The instrument cluster display shows the chosen setting  and → Note the countryspecific regulations regarding the minimum distance.

In the Assist systems menu of the Infotainment system, you can choose whether you want to start control with the distance set at the end of the journey or a preselected distance. If the ACC has not taken control, the set distance and vehicle are not highlighted on the instrument cluster display.

Adjusting the speed
Using the buttons on the multifunction steering wheel, you can adjust the stored speed within the specified speed range as follows:

+ 1 km/h (1 mph):
Press the2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 12

button only when ACC is regulating the speed.
– 1 km/h (1 mph):
Press the 2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 5button only when ACC is regulating the speed.
+ 10 km/h (5 mph):
Press the2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 20 button. Pressing it for the first time switches to the next highest 10 km/h or 5 mph interval:
– 10 km/h (5 mph):
Press the2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 21
button. Pressing it for the first time switches to the next lowest 10 km/h or 5 mph interval:
Press and hold the2023 Volkswagen Caddy Adaptive Cruise Control (ACC) - fig 22 button to continuously change the stored speed.

WARNING
If you do not maintain the minimum distance to a vehicle in front or if the difference in speed between the vehicle in front and your own vehicle is so great that the braking action of the ACC is insufficient, you are in danger of colliding with the vehicle in front. Rain and winter conditions will also reduce the braking distance.

  • The Adaptive Cruise Control may not be able to detect all driving situations correctly.
  • Always be prepared to brake the vehicle yourself.
  • Depressing the accelerator will override the Adaptive Cruise Control. In this case, the ACC will not brake the vehicle automatically.
  • Observe any country-specific regulations regarding the minimum distance between vehicles.
  • Maintain a larger gap in wet weather, snow or poor visibility.

Adjusting the way the ACC responds
You can decide how sporty the response of the ACC should be:

  1. Select the desired gearbox program in the Assist systems menu of the Infotainment system.

Some settings can be stored in the user accounts of the personalisation automatically when the user account changes .

Troubleshooting

ACC not available
The indicator lamp lights up yellow.

  • The radar sensor is dirty. Clean the radar sensor (→ Vehicle care, exterior) .
  • The radar sensor’s range has been impaired by the weather, e.g. by snow, or residue/layers of cleaning agent. Clean the radar sensor (→ Vehicle care, exterior) .
  • The radar sensor’s range is obstructed by add-on parts, trim frame for number plate holders or stickers. Keep the area around the radar sensor clear (→ Accessories, modifications, repairs and renewal of parts) .
  • The radar sensor has been displaced or damaged, e.g. due to damage to the front of the vehicle. Check whether damage is visible (→ Accessories, modifications, repairs and renewal of parts) .
  • Fault or malfunction. Switch off and restart the engine.
  • Painting work or structural modifications have been performed on the front of the vehicle.
  • If the problem persists, go to a correspondingly qualified workshop.

ACC does not function as expected

  • The radar sensor is dirty. Clean the radar sensor
  • The ultrasound sensors are dirty, covered or damaged. Clean the ultrasound sensors . Keep the area around the ultrasound sensors clear and check whether there is any visible damage
  • The system limits have been exceeded (→ Adaptive Cruise Control (ACC)) .
  • The brakes have overheated, control was cancelled automatically. Leave the brakes to cool and check them again.
  • If the problem persists, go to a correspondingly qualified workshop.

Depending on the malfunction, additional information may be displayed in the vehicle status .

Control cannot be started are met:

A position has been selected for driving forward.

  • The brake lights on the vehicle are working.
  • The brake lights on the electrically connected trailer (depending on country) are in working order.
  • ESC
    is not performing a control intervention.
  • The brake pedal is not depressed.

Unusual noises during automatic braking
This is normal and is not a fault.

Touch panels do not react as expected
Moisture, dirt and grease can impede the functioning of the touch panels.

  1. Always keep touch panels clean and dry.

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